Always-on managed networks for multi-site brands

Modernise without disruption with one accountable partner, in‑house software development and nationwide field engineering, plus UK‑based 24/7/365 operations centre.

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10,000+ sites / 12 countries

Independently audited security controls

UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts.

Downtime hurts revenue. Modern networks lift conversion and loyalty

Customers leave after minutes, not hours. When payments stall, sales vanish and compliance risk rises. With resilient designs and proactive operations, brands reduce incidents and improve guest journeys.

minutes

The industry‑average outage duration.

minutes

The typical tolerance window before abandonment.

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Payment interruptions

Lost sales from failed or stalled checkouts.
Queue abandonment

Customers leave when waits grow; loyalty drops.
Compliance exposure

Networks aren't isolated, raising audit and regulatory risk.
Opening delays

Sites miss day‑one trading without interim links
Slow incident resolution

Too many vendors and no single view slows fixes
Store operations distraction

Teams firefight tech instead of serving customers
Inconsistent brand experience

Mixed setups cause uneven customer journeys

Built for Retail, Hospitality, QSR and Forecourt

Quick paths to what matters in your world: higher conversion and NPS with payments continuity and compliant segmentation, without disruption to trading.

Retail

Maximise basket throughput, unify guest data capture, and segment safely.

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Forecourts

Outdoor payment terminal (OPT) authorisations protected, wet‑stock and back office isolated by design.

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Quick Service Restaurants

Keep drive‑thru, kiosks and counters live. Franchise‑ready blueprints. On‑time new store openings.

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Hospitality

Seamless roaming and CRM sync across front and back of house.

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Purpose‑built managed networks for multi‑site operations

Four managed services, one accountable team to modernise your estate, keep payments flowing and scale change safely.

Business Connectivity

Carrier‑agnostic connectivity across major ISPs and alt‑nets to secure the best path per site.

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SD-WAN

Segmented networks with failover in seconds and automatic path selection.

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Guest Wi-Fi

Capture more guest data, plug into CRM and turn footfall into revenue insights.

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IT Services

Patching, device management and nationwide engineers under one SLA, so teams stay focused on customers.

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Why Evolve: protection, speed and clarity at scale

UK‑based 24/7/365 network operations, independently audited operations and blueprint‑led rollouts that prevent incidents, speed delivery and give one accountable partner across every site.

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Uptime by design

Resilient architectures prevent incidents; proactive outreach speeds recovery and protects trading minutes.

86% of support is proactive outreach.
Speed at scale

Pre-configured equipment staged in-house delivers predictable deployment waves and faster time-to-value.

600 sites deployed in 3 months.
Service-first expertise

Sector specialists who translate risk into action during production windows.

12-country operations with multilingual support.
In‑house delivery at scale

6,000 sq.ft in‑house staging facility for pre‑config, kitting and QA. Nationwide engineers keep programmes moving.

Less than 2-hour site rollout from staging to live.

Prove it fast, without disrupting trading

Evidence at every step. Modernise in parallel, keep queues moving, and scale with confidence.

Audit

Network audit baseline

We measure current uptime and failover performance, identify compliance gaps, and agree success metrics with you. Then we map the safest path to prove improvements.
- Risk assessment showing impact on revenue and customer experience
- Uptime and failover metrics captured from real sites
- Clear PoC milestones and pass/fail gates with tested rollback
- Compliance scope mapped with clear next steps
- Carrier and connection options evaluated for each site
Dual-Run PoC

Dual-run Proof of Concept (POC) beside live trading

Prove resilience in parallel. Segmentation, payments, CCTV and Guest Wi‑Fi run safely alongside production.
- Seconds‑level failover validated under real traffic
- Payments continuity and CCTV persistence demonstrated
- Guest Wi‑Fi isolated from EPOS/back‑of‑house to compliance standards
- Iterate policies to lift throughput and reduce drops
Rollout

Predictable rollout at scale

Blueprints, staged kits and out‑of‑hours cutovers scale what worked in PoC, keeping queues moving and teams focused on customers.
- Wave plans with SLA windows; rollback paths defined
- Day‑one trading protected with LTE/5G interim links
- One SLA across underlay/overlay and field engineering
- Estate‑wide reporting: uptime, MTTR and compliance posture
- In‑house staging and kitting (6,000 sq.ft) to shorten waves and de‑risk cutovers

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Learn from businesses like yours

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Powering EG Group's global network: Simplified management across 10 countries

6,000+

sites across 10 countries

Direct data centre integrations for secure multi-site connectivity

250+

Global payment hosts

Enhancing the museum experience: Guest Wi-Fi for 3 million annual visitors

venues connected with guest Wi-Fi infrastructure.

Scaling Freightlink: Cloud migration for growth and remote work

33%

Reduction in monthly support tickets

Frequently asked questions

What payment card industry (PCI) level do you align to?

We deliver PCI Level 1-certified managed architectures (via Mako) with segmentation that isolates in-scope systems from guest and back-of-house networks. Change control and audit trails support your PCI programme.

How fast is LTE/5G failover?

Under normal conditions failover completes in seconds. We pre-test at pilot sites and verify during cutovers; policies route around faults automatically.

How do you manage change windows?

Staged kits, out-of-hours windows and rollback plans. Payments and CCTV continuity are tested before sign-off.

Can Guest Wi-Fi stay isolated from EPOS/CCTV?

Yes. Separate SSIDs/VLANs with SD-WAN segmentation and firewall policies prevent access to in-scope or back-of-house networks.

What SLAs and support model do you offer?

A UK-based 24/7/365 network operating centre with defined response and restoration SLAs and clear escalation paths. Managed IT available as required.

Are you ISO certified?

Yes, we are certified to both ISO 9001 for quality management and ISO/IEC 27001 for information security management. Certificates and supporting documentation are available on request.

What improvements can we expect in Guest Wi‑Fi conversion?

We benchmark current capture and optimise captive portal, SSIDs and policies; typical uplift follows PoC learnings, measured against agreed SLOs.

How do you measure uplift in store throughput post‑rollout?

We correlate queue times and payment authorisation success with network metrics to evidence impact.

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Start with an assessment and prove resilience fast

Get a rapid review of compliance scope, underlay options and failover design, with clear costs and lead‑times, plus an interim link plan to keep day‑one trading live. We'll agree success metrics and the safest path to scale.

Book an assessment Schedule a site survey

Always-on managed networks for multi-site brands

Downtime hurts revenue. Modern networks lift conversion and loyalty

Payment interruptions

Queue abandonment

Compliance exposure

Opening delays

Slow incident resolution

Store operations distraction

Inconsistent brand experience

Built for Retail, Hospitality, QSR and Forecourt

Retail

Forecourts

Quick Service Restaurants

Hospitality

Purpose‑built managed networks for multi‑site operations

Business Connectivity

SD-WAN

Guest Wi-Fi

IT Services

Why Evolve: protection, speed and clarity at scale

Uptime by design

Speed at scale

Service-first expertise

In‑house delivery at scale

Prove it fast, without disrupting trading

Audit

Network audit baseline

Dual-Run PoC

Dual-run Proof of Concept (POC) beside live trading

Rollout

Predictable rollout at scale