A trusted partner for always‑on, multi‑site connectivity and growth

SD‑WAN, resilient connectivity, Guest Wi‑Fi and managed IT. Delivered by engineers who monitor and support you round the clock.

nodes-icon-white Platinum Mako Networks partner
globe-icon-white 10,000+ sites / 12 countries
tick-badge-icon-white UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts

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Why we exist and where we’re going

We envision every multi‑site brand staying consistently connected without compromise, ready to deliver tomorrow’s customer experiences.

We value curiosity, collaboration and integrity, acting as a human‑first guardian engineer with blueprint‑led onboarding and proactive reliability.

Our mission is to connect, protect and scale multi‑site brands through service‑first managed networking that removes complexity and risk.

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Why multi‑site brands choose Evolve

IT and Operations leaders choose Evolve for proven uptime, predictable OPEX and one accountable partner. New stores open on time, audits pass first time and customer experience stays consistent across the estate.

After rollout, a named account manager and service team continue proactive monitoring and reporting.

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Led by engineers, accountable to outcomes

Our leadership team embodies excellence, inspiring and leading by example. Their diverse backgrounds and commitment to personal growth drive our company forward. We’re proud to be guided by such skilled individuals.

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Alan Stephenson-Brown

CEO

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Lee Simpson

CFO

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Ryan Stephenson-Brown

COO

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Robert Brown

Operations Director

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Will Clowes

CRO

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Caroline Oxley

Head of People and Talent

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Adrian Thirkhill

Non-Executive Chairman

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Josh Bean

BGF Board Member

From our leadership

"Over the years, we’ve grown from a small, passionate team into a global Managed Service Provider helping businesses stay connected, secure, and running smoothly across 12 countries. Our focus today is on delivering reliable solutions, from SD-WAN and Connectivity to Guest Wi-Fi and IT support - built on the same values of innovation and customer care that started it all. 

What began with a few people determined to create great Guest Wi-Fi experiences became the foundation for everything we do now. Two decades later, we’ve grown to 140 team members, built a multilingual NOC, expanded our space, and formed hundreds of trusted partnerships along the way. Even after 20 years, we’re still just at the beginning of this incredible journey."

Alan Stephenson-Brown
CEO

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Learn from businesses like yours

eg-group-logo Read More

Powering EG Group's global network: Simplified management across 10 countries

Powering EG Group's global network: Simplified management across 10 countries

6,000+

sites across 10 countries

Read More

Direct data centre integrations for secure multi-site connectivity

Direct data centre integrations for secure multi-site connectivity

250+

Global payment hosts

Read More

Enhancing the museum experience: Guest Wi-Fi for 3 million annual visitors

Enhancing the museum experience: Guest Wi-Fi for 3 million annual visitors

7

venues connected with guest Wi-Fi infrastructure.

Managed networking that grows with your estate

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Business Connectivity

Resilient access with dual carriers and LTE/5G continuity for trading uptime.

Explore Connectivity
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SD-WAN

Segmentation that isolates payments, back‑of‑house and guest traffic.

Explore SD-WAN
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Guest Wi-Fi

Branded sign‑in journeys and privacy‑safe analytics for marketing insight.

Explore Guest Wi-Fi
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IT Services

On‑site and remote support for networks, devices and asset management.

Explore IT Services

Prove it fast, without disrupting trading

Evidence at every step. Modernise in parallel, keep queues moving, and scale with confidence.

  • Audit

    Network audit baseline

    We measure current uptime and failover performance, identify compliance gaps, and agree success metrics with you. Then we map the safest path to prove improvements.

    • Risk assessment showing impact on revenue and customer experience
    • Uptime and failover metrics captured from real sites
    • Clear PoC milestones and pass/fail gates with tested rollback
    • Compliance scope mapped with clear next steps
    • Carrier and connection options evaluated for each site
  • Dual-Run PoC

    Dual-run Proof of Concept (POC) beside live trading

    Prove resilience in parallel. Segmentation, payments, CCTV and Guest Wi‑Fi run safely alongside production.

    • Seconds‑level failover validated under real traffic
    • Payments continuity and CCTV persistence demonstrated
    • Guest Wi‑Fi isolated from EPOS/back‑of‑house to compliance standards
    • Iterate policies to lift throughput and reduce drops
  • Rollout

    Predictable rollout at scale

    Blueprints, staged kits and out‑of‑hours cutovers scale what worked in PoC, keeping queues moving and teams focused on customers.

    • Wave plans with SLA windows; rollback paths defined
    • Day‑one trading protected with LTE/5G interim links
    • One SLA across underlay/overlay and field engineering
    • Estate‑wide reporting: uptime, MTTR and compliance posture
    • In‑house staging and kitting (6,000 sq.ft) to shorten waves and de‑risk cutovers

Milestones of always-on delivery

From first sites to estate-wide rollouts, our story is one of steady engineering, transparent service, and measurable outcomes across multi-site brands.

  • Founding focused on Guest Wi‑Fi

    Evolve is founded by Jon Shaw to address the gap for reliable, free customer Wi‑Fi.

  • In‑house development begins

    An internal engineering team starts building the systems and software that support delivery.

  • Partnership with Mako Networks

    Evolve begins working with Mako Networks, expanding the service offering and operating as an MSP.

  • International expansion and 24/7 support

    Evolve expands internationally, supported by a multilingual, 24/7 Network Operations Centre.

  • IT support capability added

    Evolve acquires an IT support business, broadening the managed services offering.

  • Team reaches 100 employees

    Evolve passes 100 employees as growth accelerates.

  • Investment from BGF

    BGF invests to support the next stage of scale and capability.

  • Scaled operations and facilities

    Evolve reaches 140 employees, expands offices and opens a 6,000 sq ft warehouse.

What you can expect from us

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Dedicated named account manager

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One accountable SLA

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Carrier and vendor coordination

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Predictable rollout at scale

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Proactive monitoring and reporting

Frequently asked questions

Our locations

Our international reach

We support multi-site brands across 12 countries and 3 continents, giving you centralised control with local breakout and one SLA. Call a local number below or speak to the UK-based Network Operating Centre (NOC) now.

Join the team that keeps brands always on

Work with engineers who put service first and solve real‑world problems together.