A trusted partner for always‑on, multi‑site connectivity and growth
SD‑WAN, resilient connectivity, Guest Wi‑Fi and managed IT. Delivered by engineers who monitor and support you round the clock.
Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts
Why we exist and where we’re going
We envision every multi‑site brand staying consistently connected without compromise, ready to deliver tomorrow’s customer experiences.
We value curiosity, collaboration and integrity, acting as a human‑first guardian engineer with blueprint‑led onboarding and proactive reliability.
Our mission is to connect, protect and scale multi‑site brands through service‑first managed networking that removes complexity and risk.
Why multi‑site brands choose Evolve
IT and Operations leaders choose Evolve for proven uptime, predictable OPEX and one accountable partner. New stores open on time, audits pass first time and customer experience stays consistent across the estate.
After rollout, a named account manager and service team continue proactive monitoring and reporting.
What guides our work
Our mission keeps us focused on outcomes for multi‑site brands, our vision sets the bar for the future we’re building, and our values describe how we show up for customers and each other.
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Curiosity
We approach every challenge with an inquisitive mindset, asking “What if…” and “Let’s explore…” to uncover better, bolder solutions in managed networking. -
Agility
We move with clarity and purpose, making swift but thoughtful decisions that keep customers ahead of operational change. -
Dedication
We stay with you every step, from implementation through operation and growth, because your outcomes are the measure of our work. -
Collaboration
We believe “together we can” achieve more, building inclusive partnerships with customers and within our teams. -
Integrity
We practice straight talk and remain accountable, earning trust through transparency and consistent delivery.
Led by engineers, accountable to outcomes
Our leadership team embodies excellence, inspiring and leading by example. Their diverse backgrounds and commitment to personal growth drive our company forward. We’re proud to be guided by such skilled individuals.
From our leadership
"Over the years, we’ve grown from a small, passionate team into a global Managed Service Provider helping businesses stay connected, secure, and running smoothly across 12 countries. Our focus today is on delivering reliable solutions, from SD-WAN and Connectivity to Guest Wi-Fi and IT support - built on the same values of innovation and customer care that started it all.
What began with a few people determined to create great Guest Wi-Fi experiences became the foundation for everything we do now. Two decades later, we’ve grown to 140 team members, built a multilingual NOC, expanded our space, and formed hundreds of trusted partnerships along the way. Even after 20 years, we’re still just at the beginning of this incredible journey."
Alan Stephenson-Brown
CEO
Award‑recognised service, built around you
Industry recognition matters because it signals consistency and we’re proud to be shortlisted and celebrated across respected awards programmes. It’s reassurance that our service desk and wider team deliver at a level that stands out.
Behind every award is the same focus: making it easy for customers to get help, move faster, and stay productive. That means clear communication, accountability, and a drive to solve problems properly, not just close tickets.
Learn from businesses like yours
Powering EG Group's global network: Simplified management across 10 countries
6,000+
sites across 10 countries
Direct data centre integrations for secure multi-site connectivity
250+
Global payment hosts
Managed networking that grows with your estate
Business Connectivity
Resilient access with dual carriers and LTE/5G continuity for trading uptime.
SD-WAN
Segmentation that isolates payments, back‑of‑house and guest traffic.
Guest Wi-Fi
Branded sign‑in journeys and privacy‑safe analytics for marketing insight.
IT Services
On‑site and remote support for networks, devices and asset management.
Network management services, proved before you scale
Nothing goes estate-wide on trust. We baseline what you have, prove the design alongside live trading, then roll out in waves against agreed gates.
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Assessment
Agree the baseline and the risk
We measure uptime, failover behaviour, service dependencies and compliance scope across real sites. Both teams sign off the same picture of current risk, and the criteria the design has to meet, before anything changes.
- Uptime and failover measured at live sites
- Compliance scope mapped, with the gaps named
- Pass and fail gates agreed in writing
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Dual-run PoC
Prove it beside live trading
The new design runs in parallel with your current setup. Segmentation, payments, CCTV and guest Wi-Fi are tested under real traffic, so you see how failover behaves on a busy day rather than in a lab.
- Failover validated under real site traffic
- Payment continuity demonstrated, not assumed
- Policies tuned before any site depends on them
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Phased rollout
Predicatable rollout at scale
Bespoke network design and site blueprints, pre-staged kit tested so no device arrives dead on arrival, and planned cutovers that scale the rollout site by site without interrupting trading.
- Rollout plans with SLA windows and rollback paths
- Interim LTE or 5G links protect day-one trading
- Estate reporting on uptime, MTTR and compliance
Milestones of always-on delivery
From first sites to estate-wide rollouts, our story is one of steady engineering, transparent service, and measurable outcomes across multi-site brands.
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Founding focused on Guest Wi‑Fi
Evolve is founded by Jon Shaw to address the gap for reliable, free customer Wi‑Fi.
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In‑house development begins
An internal engineering team starts building the systems and software that support delivery.
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Partnership with Mako Networks
Evolve begins working with Mako Networks, expanding the service offering and operating as an MSP.
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International expansion and 24/7 support
Evolve expands internationally, supported by a multilingual, 24/7 Network Operations Centre.
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IT support capability added
Evolve acquires an IT support business, broadening the managed services offering.
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Team reaches 100 employees
Evolve passes 100 employees as growth accelerates.
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Investment from BGF
BGF invests to support the next stage of scale and capability.
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Scaled operations and facilities
Evolve reaches 140 employees, expands offices and opens a 6,000 sq ft warehouse.
What you can expect from us
Dedicated named account manager
One accountable SLA
Carrier and vendor coordination
Predictable rollout at scale
Proactive monitoring and reporting
Our international reach
We support multi-site brands across 12 countries and 3 continents, giving you centralised control with local breakout and one SLA. Call a local number below or speak to the UK-based Network Operating Centre (NOC) now.
United Kingdom
Ireland
France
Germany
Italy
Netherlands
United States
Canada
Australia
Latest from Evolve
Join the team that keeps brands always on
Work with engineers who put service first and solve real‑world problems together.