QSR connectivity that accelerates rollouts and never stalls

Dual‑path SD‑WAN with LTE/5G keeps POS, kiosks and drive‑thru online, while segmentation and a UK‑based 24/7/365 Network Operations Centre (NOC) deliver two things: a fast runway for digital pilots and upgrades, and rock‑solid continuity during peaks.

globe-icon-white 10,000+ sites / 12 countries
shield-32x32 Independently audited security controls
tick-in-box-icon-white UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts.

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Why QSR sites stall and how to scale upgrades without disruption

  • Single‑path links fail during peak or works; no tested fallback.
  • Flat networks let guest traffic impact POS/kiosks; PCI scope grows.
  • MPLS/backhaul latency slows menu updates and Kitchen Display System (KDS)/Order Management System (OMS).
  • Aggregator tablets land on the wrong VLAN and spread outages.
  • New pilots, kiosks and apps scale faster with local breakout and app‑aware routing.
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Every minute of outage hurts throughput and slow rollouts delay revenue

84

 min

Average incident duration

Single-path estates without interim links.

6-

22

 min

Customer tolerance window

Queue patience window before abandonment.

1 in 

3

Incidents during change

Works/IP moves disrupt live trading.

Managed outcomes that accelerate rollouts and protect revenue

Keep authorisations flowing, shorten queues, and accelerate safe change across every restaurant.

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Payments continuity

Dual‑WAN plus LTE/5G keep POS, kiosks and drive‑thru taking orders during brownouts, works and carrier faults.

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24/7/365 proactive monitoring

UK‑based NOC monitors link health, traffic patterns and device status around the clock. Faults trigger automatic failover and engineer alerts before queues form.

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Speed at scale

Blueprinted waves, staged kits and rollback deliver predictable national rollouts so pilots become production faster.

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App-aware performance

QoS and local breakout prioritise payments, KDS/OMS and menu updates; tablets and kiosks choose the cleanest path.

Isolate critical systems and prevent guest traffic from impacting operations

VRF/VLAN micro‑segmentation keeps POS, kiosks, and tablets fully separated from Guest Wi‑Fi. Aggregator tablets, CCTV/VMS and BOH systems each run in their own controlled zones with deny‑by‑default policies. Immutable logs track all network activity and changes.
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Centrally managed policies and safe, after‑hours change

After‑hours cutovers with a live cellular safety net. Static‑IP continuity protects PSPs, kiosks and menu boards while routes and policies update, no queue disruption.

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Staged rollouts that won’t risk tills

We don’t big-bang. We verify in parallel, prove failover, and only switch when evidence, not optimism, says it’s safe.

  • Continuity Audit

    Baseline uptime, scope and risk

    We capture current uptime, MTTR and failover paths across representative sites, then map segmentation requirements and operational dependencies for OPT, pumps, shop tills, CCTV/ANPR and back-of-house.

    • Estate uptime/MTTR baseline created
    • Security scope & risk heatmap by site
    • IP/dependency inventory (PSP, CCTV/VMS, wet-stock)
    • Draft change-window calendar and success metrics
  • Safe Setup

    Prove the design beside live trading

    We stand up the new design in parallel, no service cutover, so we can observe traffic, validate segmentation and tune policies while stores trade normally.

    • Dual path stood up (often adds LTE/5G)
    • Segmentation for POS/OPT/CCTV observed and tuned
    • Static-IP continuity options validated
    • Zero impact to authorisations or queues
  • Controlled Trial

    Safe slice, real evidence

    A controlled subset of transactions and services (e.g., one OPT lane, a till, CCTV feed) flows through the new path to collect performance and stability evidence before full cutover.

    • Limited OPT/till/CCTV flows on new path
    • Loss/latency/jitter and throughput recorded
    • Contention/QoS tuned for peak periods
    • Rollback plan rehearsed and signed off
  • Failover Tests

    Prove payments and CCTV survive faults

    We inject brownouts and link failures to demonstrate seconds-level failover and service continuity, captured in an evidence pack you can share with stakeholders.

    • Planned fail/restore of each underlay
    • Authorisations complete during faults
    • CCTV/ANPR streams persist through events
    • Evidence pack: timings, graphs, success criteria
  • Success Review

    Decide to scale, using data

    We review results against agreed metrics and confirm gates for scale: performance, stability, secure segmentation and operational readiness.

    • Metrics vs targets (uptime, MTTR, failover)
    • Segmentation & logging verified
    • Site readiness & resourcing confirmed
    • Wave plan and rollback criteria approved
  • Deployment

    After-hours cutovers, predictable waves

    Staged kits, labelled assets and runbooks deliver zero-drama rollouts. Interim LTE/5G remains as the safety net; hypercare follows each wave.

    • Out-of-hours cutovers with on-site validation
    • OPT/pumps, tills and CCTV re-tested post-cutover
    • Interim link retained as failover path
    • Hypercare, reporting and BAU handover

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Frequently asked questions

Start with an assessment to prove resilience and accelerate rollouts

Get a QSR blueprint for your pilot restaurants, verified Dual‑WAN and SD‑WAN segmentation with LTE/5G continuity, plus a predictable rollout plan with evidence and costs.