Never-offline business connectivity for multi-site brands

Two separate internet connections with automatic backup and mobile internet keep your stores running.

globe-icon-white 60+ connectivity partners in 12 countries
process-transparent-bg 10+ UK alternative fibre partners
tick-in-box-icon-white UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts.

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Why do multi‑site networks fail during upgrades?

Most outages aren’t “mystery faults”,  they’re planned changes without protection. Poorly planned changes and single‑link cutovers take stores offline and stall payments. Business Connectivity gives you carrier‑diverse access at every site, change windows with rollback, and a pre‑tested secondary path so upgrades land without downtime. Evidence from real sites, not lab promises.

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    Cutovers without a pre‑tested secondary path

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    Single‑carrier dependency at site or region

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    Change windows without rollback or executive escalation

Smart, secure connectivity built for multi‑site operations

We design for resilience first, then speed and scale.

  • Dual‑WAN at every site

    Automatic failover switches traffic in seconds if a link degrades, protecting live transactions. Load‑balancing uses both links for smoother performance at peak times.
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  • LTE/5G interim and independent backup

    Day‑1 connectivity keeps new stores trading while fixed lines are provisioned. A separate cellular path provides out‑of‑band access and resilience against local faults or cable cuts.
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  • SD‑WAN segmentation

    Payments, pumps and CCTV run on isolated network lanes with 'deny by default' access, so a fault in one area can't spread. Evidence packs include segmentation proofs, change logs and failover tests.
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  • UK‑based 24/7/365 multilingual Network Operations Centre

    Human engineers monitor health and SLAs round‑the‑clock, with 86% of outreach proactive. Runbooks and executive escalation keep incidents short and accountability clear.
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Always‑on infrastructure for always‑open stores

Design principles that keep tills taking payments:

  • Carrier‑diverse Dual‑WAN with health‑checked auto‑failover in seconds
  • SLAs with alerting, runbooks, and executive escalation
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Prove it fast, without disrupting trading

Evidence at every step. Modernise in parallel, keep queues moving, and scale with confidence.

  • Audit

    Network audit baseline

    We measure current uptime and failover performance, identify compliance gaps, and agree success metrics with you. Then we map the safest path to prove improvements.

    • Risk assessment showing impact on revenue and customer experience
    • Uptime and failover metrics captured from real sites
    • Clear PoC milestones and pass/fail gates with tested rollback
    • Compliance scope mapped with clear next steps
    • Carrier and connection options evaluated for each site
  • Dual-Run PoC

    Dual-run Proof of Concept (POC) beside live trading

    Prove resilience in parallel. Segmentation, payments, CCTV and Guest Wi‑Fi run safely alongside production.

    • Seconds‑level failover validated under real traffic
    • Payments continuity and CCTV persistence demonstrated
    • Guest Wi‑Fi isolated from EPOS/back‑of‑house to compliance standards
    • Iterate policies to lift throughput and reduce drops
  • Rollout

    Predictable rollout at scale

    Blueprints, staged kits and out‑of‑hours cutovers scale what worked in PoC, keeping queues moving and teams focused on customers.

    • Wave plans with SLA windows; rollback paths defined
    • Day‑one trading protected with LTE/5G interim links
    • One SLA across underlay/overlay and field engineering
    • Estate‑wide reporting: uptime, MTTR and compliance posture
    • In‑house staging and kitting (6,000 sq.ft) to shorten waves and de‑risk cutovers

Works with what you already use

Keep existing contracts and add resilience. View supported carriers, platforms, and services for zero‑downtime operations.

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Frequently asked questions

Start with an assessment and prove resilience fast

Get a rapid review of underlay options and failover design, with clear costs and lead-times, plus an interim link plan to keep day-one trading live. We'll agree success metrics and the safest path to scale.