Guest Wi‑Fi that grows loyalty and stays secure

Launch branded guest Wi‑Fi that captures GDPR‑compliant first party data for marketing. Isolate guest traffic to keep guest access out‑of‑scope and secure, monitored 24/7/365 by our Network Operations Centre.

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GDPR‑first consent capture

Independently audited security controls

UK-based, 24/7/365 monitoring

Trusted by multi‑site brands across Retail, Hospitality, QSR and Forecourts.

Why guest Wi‑Fi underperforms and increases risk

Unmanaged portals frustrate visitors, expose data, and can expand compliance scope. Flat networks let guest traffic touch POS or CCTV. Outages at peak damage service and brand. With a managed approach you also unlock branded capture, visit insights, and consistent journeys at every venue.

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Poor isolation increases compliance risk
Inconsistent, off‑brand portals
No consent you can defend
Outages during busy periods
Missed first‑party opt‑in and visit insights

Smart, secure Guest Wi-Fi for multi-site operations

Give visitors fast, branded access while isolating risk. Capture GDPR‑clean first‑party data, keep portals live during faults, and see adoption clearly.

Segmented guest access

Guest traffic is hard‑walled from Point‑of‑Sale (POS), Outdoor Payment Terminal (OPT) and CCTV using VLAN segmentation and deny‑by‑default policy that blocks lateral movement. Evidence packs prove segmentation and change control.
Branded captive portal with GDPR-compliant consent

Password‑less journeys with email/SMS or social login, clear terms and stored consent. Supports multi‑brand themes by site or venue.
Analytics and CRM/CDP sync (first-party data)

Opt‑in data flows to CRM/CDP to trigger welcome, loyalty and win‑back journeys based on visit frequency and dwell time.

Smart, secure Guest Wi-Fi for multi-site operations

Give visitors fast, branded access while isolating risk. Capture GDPR‑clean first‑party data, keep portals live during faults, and see adoption clearly.

Guest traffic is hard‑walled from Point‑of‑Sale (POS), Outdoor Payment Terminal (OPT) and CCTV using VLAN segmentation and deny‑by‑default policy that blocks lateral movement. Evidence packs prove segmentation and change control.

Always-on guest access, even during works and brownouts

Dual‑WAN plus LTE/5G failover protects the captive portal and internet breakout. Visitors stay online; engineers retain out‑of‑band access to recover devices fast. SLA monitoring and executive escalation keep incidents short-lived.

Schedule a site survey

Schedule a site survey

In partnership with Purple

We deliver a branded captive portal with GDPR-compliant consent. In partnership with Purple for analytics and CRM or CDP sync.

Purple is certified in 140 countries, enabling consistent guest experiences and compliant data capture across international estates. Real-time analytics show visit frequency, dwell time, and engagement patterns. Opt-in profiles flow to your CRM or Customer Data Platform to trigger welcome journeys, loyalty offers, and win-back campaigns based on actual venue behaviour.

Schedule a site survey

Schedule a site survey

Prove it fast, without disrupting trading

Discovery, Change Window, Hypercare. Evidence at every gate and a tested rollback plan so trading continues and results are provable.

Discovery

Site survey and profiles

Define a profile that delivers adoption and clean consent. We survey devices, coverage requirements, and ISP options. We define SSIDs, themes, consent flows, and controls.
- Access requirements and ISP options agreed
- SSIDs, themes and consent UX designed
- Content filtering and safe-search set
- Success metrics and test plan signed off
Change Window

After-hours install and cutover

Engineers install pre-configured APs and edge devices after hours, then validate the portal, QoS, and segmentation. A rollback is approved beforehand to protect trading.
- Zero-touch config with per-site themes
- Portal and consent flows verified
- Segmentation and bandwidth limits validated
- Rollback path rehearsed
Hypercare

Network Operating Centre (NOC) monitor and handover

Heightened monitoring and fast fixes before transition to BAU support with monthly adoption and SLA reports. Exit when adoption, availability, and incident targets are met.
- 24/7/365 operations centre oversight with alerts
- Adoption, opt-in and SLA dashboards
- Executive summaries for ROI proof
- Smooth handover to BAU runbook

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Works with what you already use

Keep existing carriers and platforms. We add resilience and deliver a branded captive portal. It is powered by Purple for analytics and journeys.

Browse integrations

Learn from businesses like yours

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Powering EG Group's global network: Simplified management across 10 countries

6,000+

sites across 10 countries

Direct data centre integrations for secure multi-site connectivity

250+

Global payment hosts

Enhancing the museum experience: Guest Wi-Fi for 3 million annual visitors

venues connected with guest Wi-Fi infrastructure.

Scaling Freightlink: Cloud migration for growth and remote work

33%

Reduction in monthly support tickets

Frequently asked questions

How do guest Wi‑Fi services stay PCI‑safe?

Segmentation keeps guest traffic separate from cardholder data. Policies and encryption block lateral movement, and audit logs prove control.

Can you brand portals for multiple venues and capture consent?

Yes. Multi‑brand themes with email/SMS or social login. Consent is stored with timestamps for GDPR.

What if our ISP fails at a busy time?

Dual‑WAN redundancy switches between carriers in seconds, keeping the portal and internet access live.

Do you provide managed guest Wi‑Fi services outside the UK?

Yes. Single partner, one contract and global support, with local compliance alignment.

Can Guest Wi-Fi be white-labelled?

Yes. Fully branded portals with custom splash pages, consent, and analytics.

If you provide Guest Wi-Fi, do you also have to provide the internet circuit?

Not required. We can run over your existing access, but bundling access and Wi-Fi with us simplifies management and optimises performance.

Can we capture customer data?

Yes. Configurable data capture with compliant consent, plus engagement and visit analytics.

See all FAQs

Turn Guest Wi-Fi into a measurable, on-brand asset

Get a plan for pilot venues. For growth, launch branded journeys and GDPR‑compliant capture with adoption reporting from day one. For resilience, prove guest isolation and continuity with dual carrier access.

Schedule a Site Survey

Guest Wi‑Fi that grows loyalty and stays secure

Why guest Wi‑Fi underperforms and increases risk

Poor isolation increases compliance risk

Inconsistent, off‑brand portals

No consent you can defend

Outages during busy periods

Missed first‑party opt‑in and visit insights

Smart, secure Guest Wi-Fi for multi-site operations

Smart, secure Guest Wi-Fi for multi-site operations

Segmented guest access

Branded captive portal with GDPR-compliant consent

Analytics and CRM/CDP sync (first-party data)

How guest Wi-Fi powers personalised offers and loyalty

Always-on guest access, even during works and brownouts

In partnership with Purple

Prove it fast, without disrupting trading

Discovery

Site survey and profiles

Change Window

After-hours install and cutover

Hypercare

Network Operating Centre (NOC) monitor and handover

Works with what you already use

Learn from businesses like yours

Powering EG Group's global network: Simplified management across 10 countries

Direct data centre integrations for secure multi-site connectivity

Enhancing the museum experience: Guest Wi-Fi for 3 million annual visitors

Scaling Freightlink: Cloud migration for growth and remote work

Frequently asked questions

How do guest Wi‑Fi services stay PCI‑safe?

Can you brand portals for multiple venues and capture consent?

What if our ISP fails at a busy time?

Do you provide managed guest Wi‑Fi services outside the UK?

Can Guest Wi-Fi be white-labelled?

If you provide Guest Wi-Fi, do you also have to provide the internet circuit?

Can we capture customer data?

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