November 2023

digital tools

The implementation of digital tools in the food-to-go sector to improve customer experience.

Lancashire, UK – 2023 The food-to-go sector has evolved significantly in recent years, encouraged by changing consumer behaviours and technological advancements. As the demand for convenience and speed continues to rise, food retailers and vendors are increasingly turning to digital tools to revolutionise the customer experience. From mobile apps and online ordering platforms to innovative point-of-sale systems, the implementation of these digital tools is reshaping how the food-to-go sector engages its customers.  In the modern world, convenience is key. Consumers are now completely accustomed to speed, ease of access and personalised experience when it comes to their food choices. This shift in consumer behaviour has promoted a notable transformation within the quick-serve and food-to-go sector: Mobile ordering apps: When it comes to ordering food, more than 60% of consumers prefer using mobile apps to do so. Implementing user-friendly apps allows customers to browse menus, place orders and pay seamlessly, enhancing convenience and reducing wait times.  Online ordering platforms: With the rise of e-commerce, online ordering platforms have become increasingly popular. Offering the ability and flexibility to pre-order meals for pick-up, saving time and ensuring their preferred items are available on arrival.  Streamlining operations and efficiency Digital tools not only align with customer preferences but also streamline operations for food-to-go and quick-serve restaurants such as integrated POS (point of sale) systems and data analytics. Digital transformation and the integration of new digital tools are also encouraging an enhanced customer experience through personalisation and real-time communication. Through data-driven insights, businesses can offer personalised recommendations, promotions and loyalty promotions therefore fostering relationships with customers and therefore increasing retention rates.  Guest Wi-Fi One of the keyways the QSR and food-to-go industry can harness the power of digital transformation is through Guest Wi-Fi, EvolveODM is Evolve’s Guest Wi-Fi offering. Guest Wi-Fi provides separate internet access for visitors, enhancing their experience and protecting the main network. Guest Wi-Fi is an incredible marketing tool for businesses to provide extra information, promotions and deals. Therefore, improving customer experience.  EvolveODM stands for Evolve ‘Online Digital Marketing’. EvolveODM can be tailored to meet the specific needs of a business in several ways, including customer login pages, branding and data collection. EvolveODM offers real-time reports and fast management.  Embracing Digital Transformation A robust and dependable connection is the foundation of digital transformation. Companies require a constant connection as well as the guarantee that it won’t fail at any time of day. Given Evolve is aware of the negative effects that more downtime may have on your company, its ISP (Internet Service Provider) solution is built with redundancy to guarantee optimal uptime and reduce the possibility of service interruptions.   In conclusion, the integration of digital tools in the food-to-go sector is not merely an option by a necessity to thrive in today’s competitive landscape. By embracing these tools and staying ahead of technological advancements, businesses can elevate the customer experience, streamline operations and position themselves as industry leaders.  The implementation of digital tools is not just an adaptation of current trends; it’s a strategic investment in meeting evolving customer expectations and driving sustainable growth in the ever-changing food-to-go sector.  End   About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve Managed Network solutions are helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. Explore Evolve’s website to find out more about how their Managed Network Solutions can help your business stay secure. @evolvebg Visit Evolve’s LinkedIn

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Microcare announcement

Evolve and Microcare Announce new Reseller Partnership

Lancashire, UK – 2023 The family-run company Microcare Systems, founded in 1988 by Richard Maclellan and currently run by his son Henry Maclellan as Managing Director, is one that Evolve is pleased to announce an expanded reseller partnership with. Microcare specialises in streamlining operations and providing a range of essential technical solutions, including business phones, broadband services, mobile devices, and IT infrastructure, all conveniently available under one roof. Their core ethos revolves around empowering businesses with cutting-edge technology, unparalleled service, and competitive pricing. Much like Evolve, Microcare is dedicated to delivering an experience that goes beyond transactions, focusing on a seamless blend of quality and support for their customers. It is more important than ever that businesses are secure and connected. With digital transformation happening across every sector, in order to meet the increasing need for bandwidth and connectivity, Microcare will be utilising Evolve’s managed network solutions. Microcare will be one of the first reseller partners to utilise Evolve’s new fully managed bundle, available through the Nexus portal. Within the bundle, they are receiving business-grade connectivity, secure and compliant SD-WAN, as well as Evolve’s 24 x 7 x 365 service wrap. Microcare’s diverse customer base includes everything from schools to defence establishments like MOD bases, legal businesses like law firms, and dynamic industries like construction companies. The business has been in operation for over 20 years. They have a team of highly skilled specialists whose knowledge of the telecoms industry allows them to traverse the industry with ease. What distinguishes Microcare is their dedication to quality. Decades of success have been built on long-standing, genuine, and sincere relationships through being a family-owned and operated business. The telecoms industry is often more complicated than it needs to be. Companies often confuse customers and partners with technical jargon in the hopes of selling you services you don’t need. Evolve and Microcare’s values and missions both agree that that’s not how business should be done. Evolve is dedicated to creating a reseller channel consisting of like-minded individuals who are working towards the same goal, helping businesses reach their potential through network technologies. The Evolve and Microcare partnership is more than just a business transaction; it represents two businesses with the same family ethos and values that are looking to collaborate in order to achieve the best outcome for their customers. Visit Evolve’s website or LinkedIn profile to stay up-to-date and discover more exciting updates as Evolve emerges into the reseller space. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve Managed Network solutions are helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. Explore Evolve’s website to find out more about how their Managed Network Solutions can help your business stay secure. @evolvebg Visit Evolve’s LinkedIn

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Secure access service edge

Secure Access Service Edge – Evolve’s SD-WAN solution offering advanced security.

Secure Access Service Edge (SASE)   Lancashire, UK – 2023   SASE  As part of Evolve’s managed network solutions, they provide an outstanding SD-WAN solution, EvolveWAN. The organisation utilise Mako Network’s systems to provide the SD-WAN device to the end customer. The Mako system is a PCI Level 1 certified system with cloud-managed, carrier-independent networking solutions that make it possible to connect and manage thousands of global sites in a high-performance SD-WAN business network that has no single point of failure and is secure, reliable, scalable, and cost-effective. What is Secure Access Service Edge (SASE)? SASE is a convergent network and security service architecture. SD-WAN, Cloud Security (Security Service Edge) (SSE), and Zero Trust Network Access are the three fundamental components of the SASE concept. SASE is a cybersecurity concept that Gartner first described in the 2019 report ‘The Future of Network Security in the Cloud‘, they went on to expand on the concept in their ‘2022 Strategic Roadmap for SASE Convergence’. To meet developing cyber security concerns, growing demand for convenient remote access, and broad use of software-as-a-service (SaaS) applications, a Secure Access Service Edge (SASE) combines networking and security operations into a unified cloud-delivered service. Alongside being PCI Level 1 compliant, the Mako System is a secure and dependable SASE SD-WAN system that allows you to build your network using hardened, tamper-proof network devices that are only maintained through the cloud-based Mako CMS. There are many benefits to using a SASE SD-WAN system, including: Flexibility  Cost Savings Reducing Complexity Threat Prevention Increased Performance Data Protection About Mako With more than 20 years of experience designing, deploying and maintaining high-security, high-performance distributed enterprise networks, including developing the specialised hardware and software that makes our SASE solution possible, Mako Networks has the knowledge and expertise to solve your network challenges. Evolve have been in partnership with Mako since 2012 and have been their only platinum partner for several of those years.  End   About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve Managed Network solutions are helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. Explore Evolve’s website to find out more about how their Managed Network Solutions can help your business stay secure. @evolvebg Visit Evolve’s LinkedIn

Secure Access Service Edge – Evolve’s SD-WAN solution offering advanced security. Read More »

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