Evolve has you covered.
How to Buy
Looking for a hassle-free managed network solution for your business?
Evolve offers managed network solutions to both partners and direct customers. As a partner, you can take advantage of our flexible reseller program, while direct customers can benefit from our tailored solutions that cater to their specific needs.
Our expert team will guide you through the buying process, from assessing your requirements to deployment and beyond.
Why Evolve?
Values Led
At Evolve, we pride ourselves on providing top-notch customer service that leads the Managed Network Solutions sector. Our commitment to customer satisfaction is at the core of our values, and is one of the components that sets us apart from our competitors.
Proactive, Not Just Reactive
We are very vigilant in our remote network monitoring. Ensuring that you maintain full functionality. If you are placed on our automatic failover, we will work quickly to get you back online before you ever realise there was an issue.
24/7/365
We have a team of experienced professionals who are dedicated to delivering exceptional service to our customers. Our team is available 24/7/365 to provide support, troubleshoot issues, and answer any questions that our customers may have.
Transparent
We also understand the importance of communication and transparency in customer service. That's why we keep our customers informed every step of the way, providing regular updates on progress and addressing any concerns they may have.
Digital by Default
In addition to our knowledgeable staff, we use cutting-edge technology to support our customer service efforts. Our systems are designed to identify and resolve issues quickly, reducing downtime and minimising disruptions to our customers' businesses.
Customer Service Focused
At the end of the day, our goal is to make our customers' lives easier by providing reliable and responsive service. We are proud to lead the way in the telecom and managed network solutions sectors and will continue to raise the bar for customer service excellence.
Always Connected.
You will be given a dedicated, field-based account manager to serve as your main point of contact as part of the Evolve customer onboarding process.
Consultant by Nature.
As part of our relationship, we offer free advice, assistance with the design, and our knowledge. Allowing your company to concentrate on what it does best.
Proactive, Not Just Reactive.
We fully explain what will happen at each escalation level with our properly manned, multilingual support NOC. We stay ahead of the curve by having a desk staffed by people 24 hours a day, 7 days per week (not robots).
Fully Automated.
Next, we aim for full automation of our process for the convenience of our customers and quick turnaround; but don't worry there will always be a human to speak to. Before receiving your order, all configuration, testing, and staging are carried out internally in a warehouse with over 10,000 items. Because to our completely automated management interface, which enables us to identify problems and address them before customers ever become aware of them, we take satisfaction in being proactive rather than just reactive. One format for all of your invoices is supported by our own global billing platform, which is totally customisable and ensures a positive customer experience throughout the entire process.
Always Connected.
As part of the Evolve reseller partner onboarding process, you will be assigned a dedicated, field based account manager to serve as your primary point of contact.
Evolve's Reseller Portal.
You will then gain access to our portal, which contains exclusive access to our thought leadership, marketing materials, and whitepapers. Our expert, in-house developers designed the portal to give you the best customer experience, tailored to your requirements.
Consultants by Nature.
As part of our partnership, we provide complimentary consultation, design support, and our expertise. Enabling your business to concentrate on its core competencies.
24/7/365
What our fully manned, multilingual NOC will do at each escalation level is clearly communicated. We keep ahead of the curve by having a 24-hour, seven-day-a-week desk manned by humans (not robots).
Fully Automated.
Then, our process is fully automated to facilitate customer convenience and efficient turnaround. With a warehouse containing over 10,000 items, all configuration, testing, and staging are performed in-house prior to receiving your order. We take pride in being proactive, not just reactive, thanks to our fully automated management portal, which enables us to detect issues and resolve them before customers are even aware of their existence. Our in-house global billing platform allows one format for all of your invoices and is fully customisable, allowing for a pleasant customer experience even at the end of the journey.
Latest News
Stay in the loop with the latest news. Whether you're a loyal customer, a partner, or just interested in our activities,our latest news can help you make informed decisions, stay ahead of the competition, and even inspire new ideas. So why not check out Evolve's latest news today and stay ahead of the curve?
- All Post
- Case Studies
- News
- Whitepapers
Reading Time: 2 minutes With increasing demand for reliable business connectivity, it’s important that businesses are choosing the right managed…
Reading Time: 2 minutes Guest Wi-Fi refers to a separate wireless network provided by businesses specifically for visitors and customers…
Reading Time: 2 minutes In today’s ever-evolving digital landscape, the networking needs of businesses are constantly changing and growing. Organisations…
Reading Time: 2 minutes Evolve Appoints Stuart Milroy as Head of Technical Delivery. Lancashire, UK – 2023 Evolve, a leading…
Reading Time: 2 minutes Business connectivity is seen as the backbone of all digital organisations. All modern businesses need high…
Reading Time: 2 minutes Software-Defined Wide-Area Networking, or SD-WAN such as EvolveWAN, is a technology that makes managing wide-area networks…
Reading Time: 3 minutes Lancashire, UK – 2024 Some of Evolve’s competitors take an airline approach to their service offering:…
Reading Time: 2 minutes Lancashire, UK – 2024 In a few weeks, Evolve will be exhibiting at the Forecourt Show…
Reading Time: 4 minutes Lancashire, UK – 2024 OpenReach Infrastructure In September 2023, Openreach introduced a ‘Stop-Sell’ on all WLR…