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![Support office](https://i0.wp.com/www.evolvebg.co.uk/wp-content/uploads/2023/04/DSC_5256-min-scaled.jpg?fit=1024%2C684&ssl=1)
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Careers at Evolve
Join us for a positive and supportive work environment that fosters creativity, collaboration and professional growth. Be part of an outstanding company culture in an ever evolving, ever lasting industry.
![Channel champs reseller executive leadership team](https://i0.wp.com/www.evolvebg.co.uk/wp-content/uploads/2023/07/Channel-Champions-2023-5-min.jpg?fit=768%2C402&ssl=1)
Our outstanding company culture sets us apart from the competition. We value our employees and believe they are the key to our success. We foster a positive work environment that empowers creativity, collaboration, and professional growth. Our diverse and inclusive workplace celebrates differences and encourages fresh thinking. We seek ambitious and reliable individuals who are open to new perspectives and ideas. We don't just encourage thinking outside the box, we invite employees to innovate it. We provide flexible work arrangements, competitive salaries and opportunities for professional development. We are committed to promoting team building and community engagement.
Careers at Evolve
The Evolve Way
Pace
Curiosity
Dedication
Our Vacancies
Join our team. We are always looking for talented people who share our values. If none of our listed vacancies meet your skills, yet you are ready to progress your career within the managed services sector, then please do send us a copy of your CV along with a covering letter to claire.brown@evolvebg.co.uk.
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1st Line NOC Engineer
In this role, you will be guided and supported by the NOC manager to provide detailed advice and guidance to all customers on the effective use of systems, products, and services handled by the team. Your responsibilities will include identifying and investigating problems to diagnose underlying causes, assisting customers in recovery and continuous operation. For cases where immediate resolution isn't feasible, you will act as an effective interface between customers and service providers, ensuring all necessary diagnostic information is supplied according to established procedures. You will exercise judgment in setting priorities for issue resolution, monitor progress diligently, and apply escalation procedures for issues that do not progress satisfactorily. Additionally, you will manage all customer incidents and requests, ensuring timely resolution within agreed timescales and escalating where necessary to uphold service standards.
![telephone network](https://i0.wp.com/www.evolvebg.co.uk/wp-content/uploads/2024/05/linkedin-sales-solutions-VtKoSy_XzNU-unsplash-min-scaled.jpg?fit=2560%2C1708&ssl=1)
IT Support Engineer
The purpose of this role is To provide technical IT support to customers of Evolve IT; providing excellent customer service, technical support, and effective communications about technology.The IT Support Engineer role is to respond to email and phone support requests to maintain the operation of the customers’ computer systems to an agreed level. This individual will provide primarily remote and some onsite support, ensuring the business is supported to achieve its targets. The IT Support Engineer will be responsible for both reactive and proactive maintenance activities. There will also be a requirement to contribute to IT projects.
Join our award winning team.
Evolve was named the "Reseller Executive Leadership Team" at Channel Champions 2023. Most recently, Comms Dealer recognised our Marketing Team as highly recommended in the 'Service Provider Marketing Team' category.
![Service Provider Marketing Team](https://i0.wp.com/www.evolvebg.co.uk/wp-content/uploads/2024/07/Highly-Commended-Champs.png?fit=1200%2C628&ssl=1)
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![Winners channel champ reseller executive leadership team award](https://i0.wp.com/www.evolvebg.co.uk/wp-content/uploads/2023/07/Winner-channel-champ-blog-min.png?fit=1024%2C538&ssl=1)
Why Join Evolve?
Whether you work with us as a member of support team, one of our coordination team or in a core function, our goal is that you’ll enjoy being part of a team of mature, pragmatic people who are all exceptional at what they do.
A Good Place to work
A community of people, not just a company.
Flexible working
Including WFH (dependent on role).
Training & Memberships
Continuous training in house and externally.
Private healthcare
Private healthcare offers superior treatment with better outcomes for patients.
Free parking
Free on site parking to all employees.
Career Development
A career development plan, if applicable.
Tools for the job
If it's needed, we will make it happen.
Perkbox
Gives employees a range of perks and benefits including discounts and training opportunities.
Work events and socials
Regular optional work events and socials.
Modern Environment
A modern, newly furnished office environment.
Join in our CSR Initiates
A chance to join charitable fundraisers.
Holidays
Additional holidays for long service.
Our People
A positive and supportive work environment from real people, not red tape.
Innovate the Box
Autonomy to bring your own ideas to the mix.
Pool Table
Our very popular pool table is regularly used for employees throughout the working day.