Author name: Adam Cole

Commercial Director Neil Muttock joins The Business Desk Roundtable. Evolve’s Commercial Director, Neil Muttock accompanied 11 other business professionals at a roundtable event hosted by The Business Desk. The event was chaired by industry professional Michael Taylor. The panel was brought together to discuss understanding the dynamics of workplace life, they spent the time delving into the conversation discussing how a workplace can build a culture of learning and opportunity. Lancashire, UK – 2023 The session revolved around several key themes: business circumstances, workplace design, the changing dynamics of businesses with regard to colleagues, hybrid working, and working from home. Throughout the discussion, Neil revealed some of the strongest attributes of Evolve. The conversation began with an exploration of business circumstances. Each participant took turns describing their respective businesses and their current positions. Setting the stage for the discussion, each person shared their work ethics and beliefs. Evolve’s commercial director initiated the discussion by providing an overview of Evolve, highlighting its remarkable growth of 43% year over year through a combination of organic strategies and strategic acquisitions and how this offered not only opportunity but new potential cultural challenges. He then delved into the details of a recent acquisition, explaining its significance for Evolve and painting a picture of the future. Following the acquisition, Evolve had no choice but to relocate to a larger office space, as they knew it was integral to house the group under one roof, which is where they are currently based in Wigan. During this period, Evolve not only experienced revenue growth but also expanded its workforce, which doubled within a few months and continues to grow on a weekly basis. Neil proceeded to inform the panel about Evolve’s rebranding efforts, which aimed to align the company more closely with its core values. The organisation sought to reaffirm its mission of helping multi-site brands unlock their potential through network technologies. Emphasising fairness as part of their values and ethos, Evolve ensures that team members’ shift patterns are rotated and distributed equitably, despite their service desk operating around the clock. The conversation then shifted to the importance of workplace design, which holds great significance at Evolve. They prioritise creating a collaborative, well-lit, and functional space. In 2022, Evolve invested £450K in their new office in Wigan, ensuring it was conducive to hybrid collaborative work. Being a technology-oriented company, Evolve places a strong emphasis on automation and innovative ways of working, making it crucial to provide the best possible working environment for their employees. While acknowledging the prevalence of AI in everyday life and its benefits in code refinement and development, Evolve firmly believes that AI can never fully replace human workers. Their service desk incorporates a human touch to ensure customers have a superior experience compared to interactions with robots. The conversation then turned to the evolving attitudes of businesses towards their colleagues, a subject that deeply resonates with Evolve in their day-to-day work environment. They value the unique learning and working styles of each employee and embrace cognitive diversity, fostering an inclusive environment. To facilitate this, Evolve provides breakout spaces and various meeting rooms, allowing employees to work in settings where they feel comfortable. Aligned with their commitment to cognitive diversity, Evolve takes pride in hiring individuals based on their values and personalities rather than solely focusing on experience. They believe that skills can be taught, and they aspire to work and succeed together with their employees as a cohesive team. Returning to the discussion on workplace dynamics, the conversation addressed the increasing trend of working from home. While Evolve offers flexible working arrangements when necessary, they do not consider long-term remote work to be feasible for the telecoms industry. Citing a study by the Royal Society for Public Health, they highlighted the challenges faced by individuals working from home, such as reduced connection to colleagues (67% of businesses), difficulty maintaining work-life boundaries (56%), and the need for mental health support (34%). Recognising the inherent need for collaboration, Evolve places humans at the centre of their business operations. They understand the significance of establishing a positive work culture and believe that it is the responsibility of the leadership team to shape this culture and foster a conducive working environment. The session proved to be highly beneficial for Evolve, as Neil gained a wealth of insightful information from like-minded individuals at the event. A comprehensive overview of the roundtable discussion will be available to read on The Business Desk website.  For those interested in learning more about Evolve and their values, they can visit their website. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Click Here

Youtube – Evolve Unplugged Evolve Unplugged Rewind: Key themes from Evolve’s reseller channel launch On the 20th of June, Evolve launched their highly anticipated reseller channel launch and portal, Nexus. In celebration of the momentous day, they held a live Q&A session, which is available to view here. The panel included CEO Alan Stephenson-Brown, Commercial Director, Neil Muttock, and Development Director, Adam Cole; the session was hosted by Constance Smith, Marketing Manager. The event was held to bring light to the amazing features and development story that come along with the reseller channel and portal, they wanted to highlight key information for their existing partners and any businesses interested in starting their journey with Evolve. Keep reading to find out some of the key information highlighted during the session, the full session is available to watch on our YouTube channel @Evolvebg. Lancashire, UK – 2023 Q: Who is the reseller channel designed for, and what are its main benefits? A: The reseller channel is designed to cater to the needs of various partners and resellers. Nexus, our reseller portal’s main benefits lie in providing a centralised platform for ordering SD-WAN solutions, Business-grade Connectivity, and Guest Wi-Fi. Unlike traditional partner channels that required customers to navigate multiple portals for different orders, Nexus simplifies the process by offering a single portal to access all solutions in one place. This streamlined approach significantly improves convenience for users. Q: How does the Nexus portal contribute to the overall reseller channel? A: The Nexus portal plays a crucial role in the reseller channel by encompassing all three solutions within its platform. Emphasising ease of consumption, the portal enables a six-step order process that covers all components. Beginning with Business-Grade Connectivity, users gain access to a wide range of connectivity options, from ADSL to high-speed lines of up to 10 Gbps. Additionally, the portal offers various hardware options, making it a comprehensive solution for resellers. Q: Why was the name “nexus” chosen for the portal? A: The name “Nexus” holds two significant meanings. Firstly, it symbolises the connection between different entities, representing partnerships with various resellers and the aim to expand that network further. Secondly, it references a central or focal point, indicating that the portal serves as a single hub where resellers can start their day. From order management to fault management to the simplicity of ordering the complete solution, Nexus provides a clear and comprehensive platform for resellers. Q: Are there any resellers currently signed up for the reseller channel? Who are the current partners? A: MLR Networks is our first partner to gain access to the reseller channel. They are a local company based in Runcorn, located in the northwest. We have worked collaboratively with MLR Networks to understand their specific requirements and ensure the portal’s functionalities meet their needs effectively. We are expanding this reseller customer base currently and are excited to welcome new, strategic partners to the channel.  Q: Could you explain the development process behind the Nexus portal? A: Once we decided to create the portal, we quickly realised that we could integrate it seamlessly with our existing systems, leveraging our extensive experience in developing our internal systems. Our in-house development team, which dedicates approximately 200 hours per week to development, aimed to prioritise the customer experience by focusing on the speed and ease of the order process. The functionality of the portal aims to support our customers’ ongoing business growth. Q: Adam mentioned his passion for owning the whole delivery process. Can you elaborate on that and the benefits of having an in-house development team? A: We have always been committed to owning the entire delivery process, which includes developing all our solutions in-house. This approach allows us to have full control over the development process and adapt to the varying needs of our partners. Off-the-shelf products often fall short of meeting specific requirements, and having our own development team enables us to tailor solutions to individual partners’ needs. We can customise the portal to align with partners’ workflows, processes, and support guides, ensuring ease of use and transparency. Q: In terms of integration and coverage, what capabilities does the reseller channel offer? A: Our development process enables us to quickly onboard new Internet Service Providers (ISPs), resulting in fast integration capabilities. Currently, we have integrated with eight carriers, providing us with extensive UK coverage. Our strategic alignment with partners and carriers allows us to offer integration possibilities with nearly any entity. With the reseller channel, we can perform address searches within 10 seconds, ensuring efficient and comprehensive service. Q: Our company values include being proactive. How does this value translate to customer support and delivery? A: Proactivity is crucial to our customer support function. In the direct space, we have demonstrated our commitment by taking ownership of 86% of all support tickets raised last year. This means that when primary connections experience faults and fail to switch over to backup lines within the device, we notify customers before they are even aware of the issue. By being proactive in the background, we ensure uninterrupted connectivity for our end customers, showcasing our dedication to excellent support and service.   End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Comprising of the Evolve and GB3 brands, it is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected.

Evolve’s reliable infrastructure, helps keep your business connected. Evolve’s SD-WAN solution includes 4G failover ensuring your business is always online. Lancashire, UK – 2023 Evolve’s managed network solution includes three key sections, EvolveISP (Connectivity), EvolveWAN (SD-WAN) and EvolveODM (Guest Wi-Fi). Evolve’s mission is to help multi-site brand unleash their potential through network technologies. Businesses across all sectors need reliable and secure communication, the majority of businesses will rely on connected to keep their business in action. In the past, businesses have become compliant with network breakdowns and had no choice but to work around the loss of connection. When these issues were raised, often businesses were told that it was a local broadband related issue and that there was little to be done. Evolve believe that multi-site connectivity should be a gain, not a pain. Their managed network solution includes EvolveWAN featuring a 4G backup, this means that when the primary connection is lost, the 4G Sim will automatically trigger, providing a efficient failover solution so that downtime is minimised. When 4G is activated, the 24 x 7 x 365 support centre at Evolve will be automatically notified so that the issue can be resolved. Often this process can be completed without the customer even being aware of an initial issue. By utilising Evolve’s managed services, businesses are able to dramatically reduce downtime, producing an increase in uptime from 82% to 99%. In one example, a customer saw a weekly increase of £150K in their overall financial performance. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Click Here

Evolve’s amazing women in engineering share their advice and insight about the industry. Friday, June 23rd, is International Women in Engineering Day. Evolve is extremely passionate about supporting this movement in the industry. In aid of International Women in Engineering Day Evolve wanted to get their amazing women involved, so they spent the time to sit down and speak to two of their engineering team – Jessica Neilson and Hannah McGrath. Evolve believes it is incredibly important to speak up about women in engineering and the impact they have on the industry. Their discussion with Hannah and Jess led to great insight into what it is like to be a woman in engineering, both in the industry and at Evolve. Continue reading to find out what they said… Lancashire, UK – 2023 Introduce yourselves and your role at Evolve. “Hello, my name is Jessica, and I have been at Evolve since September 2020, my current role here is Technical Support Shift Supervisor following a recent promotion. Before this, I was one of the 2nd Line Technical Engineers.” “Hi, my name is Hannah. I was the person who finished school and didn’t know where to go career-wise, My college varied from beauty therapy to public services to business studies, and I still wasn’t sure about the path that I would take. I started at Evolve in September 2022 as a 1st line technical support engineer after wanting more of a challenge and something new. I was recently promoted after 6 months of being at Evolve.” What do you enjoy about being an engineer at Evolve? Jess commented, “Working at Evolve provides different challenges every day and allows all of our engineers to push themselves intellectually, gaining knowledge on a wide array of technology and solutions – this is what makes working at Evolve so exciting. Working together to solve problems and gain a deep understanding of complex systems ensures that any problems we encounter are dealt with efficiently and effectively – leading to better outcomes in the long run. A lot of the issues we deal with are picked up and resolved proactively before the customer is even aware, this is different from any place I have worked before. This provides us with a great sense of achievement in our role and pushes us to expand our knowledge and skills – aiming to become the best engineers possible. Evolve supports everyone no matter what level, providing them with continuous learning opportunities, whether this is in-house training or enrolling employees on professional courses in which we are given the opportunity to gain globally recognised certifications. We also can request certifications we would like to complete – they are not just from a pre-defined list. This is important given the nature of our industry where technology is always evolving. Staying current with the latest advancements in networking protocols, security measures, and infrastructure technologies is vital. It is essential for us to proactively keep ourselves informed and up to date in these areas. By doing so, we can effectively adapt to emerging trends, incorporate innovative solutions, and maintain the highest standards of performance, security, and efficiency.” Hannah then added, “I enjoy the problem-solving that comes with the role, no two days are the same and we often encounter many different challenges and obstacles. I enjoy analysing issues, identifying solutions to those issues, and implementing them effectively. Every issue is highly satisfying to resolve no matter how big or small, and very rewarding. Especially when the customer on the other end is thrilled with your outcome!  Another aspect I appreciate about being a network engineer is the many different learning opportunities we have in this field; we have a lot of opportunities to grow and a lot of different paths we can take here, depending on where our interests lie and what skills we are strongest in, it can be a great career path.”  Why do you think more women should join engineering? When Jess was positioned with this question she said, “There are so many types of engineering roles, but overall for me, it is all about using skills such as critical thinking, problem-solving, collaboration and communication which can help to transform the industry. I believe it could bring a fresh perspective and contribute to a more inclusive industry, where no one should feel like they cannot simply because of their gender.” When asked the same question Hannah commented, “I think it is a great field of work to be involved in and more women should consider this career path. I know it is primarily a male-dominated field, but you shouldn’t let that stop you. more and more women are joining and are becoming very successful within this industry, and climbing through the ladders to the top. It gives women more of a chance to be able to show off their talents and skills somewhere which provides the best training and supports whichever engineering path you’d like to go down; the opportunities are endless and there is something here for everyone.” Do you have any advice for any women starting their careers in engineering? “Never let gender be the reason you are told no. Always make your voice heard and allow your knowledge and skills in the field to make an impact. It is important to make sure you are always aware of ever-emerging technologies which can help build confidence and able you to believe you are more than worthy to be in this field. I truly understand it can be scary at first, from the moment you walk into your new workspace, and you are the only female in the room, but you should use this as an encouragement to push yourself to be the best in the room.” Jess went on to add, “It is also important to find the right company and working environment. I have found having colleagues and a management team that are supportive is vital. This is not just due to the gender gap but for anyone wanting to

Forging a Powerhouse Alliance Evolve’s Official Reseller Channel Launched.  Lancashire, UK – 2023 Today is the official launch day of Evolve’s highly anticipated Official Reseller Channel. The entire team is buzzing with excitement and anticipation. Neil Muttock, Evolve’s Commercial Director commented on the launch “In this pivotal era, our business is thrilled to announce the launch of our official reseller channel. Throughout the past quarter, our dedicated team has tirelessly sought out strategic partners who share our values and possess the potential to revolutionise the reseller market. But we’re not merely constructing a reseller channel; we’re forging a powerhouse alliance of like-minded businesses where we will journey together towards extraordinary triumphs. We hold unwavering standards in selecting the right resellers and ensuring that our solutions truly make a difference for these partners and, ultimately, their end customers. I firmly believe that Evolve’s reseller channel is an unprecedented achievement, built upon strong relationships and supported by a cutting-edge, internally developed portal that optimises operations and enhances collaboration.”  The Reseller Channel is designed to foster a sense of community among Evolve’s partners. Evolve aims to create a seamless stream of interaction and facilitate collaboration. Evolve’s mission is to help brands unleash their potential through network technologies. Evolve’s aim with the reseller channel is to empower businesses to reach new heights and expand their opportunities, unlocking their true potential. To ensure this success, Evolve follows a simplistic, human-centric, and streamlined approach. The primary goal in creating the reseller channel is to empower businesses, enabling them to reach new levels and explore new opportunities. To facilitate this, each partner will be assigned a dedicated account manager who will take care of all their business needs and serve as their constant point of contact. The account manager’s main objective is to establish a genuine relationship between the two businesses. As part of this relationship, partners will have the opportunity to engage with their account manager through various channels to discuss solutions. Acting as natural consultants, they will address any challenges and explore opportunities to ensure business success. Evolve’s account managers handle a limited number of accounts to ensure a dedicated and curious support acted upon with pace. Evolve leverages its direct relationship with 6 alternative network providers to BT Openreach, allowing them to significantly enhance their FTTP footprint, thereby providing endless connectivity options across the channel. For example, one of Evolve’s direct customers has an FTTP penetration on their estate of approximately 23%, which is more than double the average UK coverage of FTTP business availability at 10% thanks to alt net partnerships. The in-house development team has dedicated 200 hours per week to create Evolve’s new reseller portal, Nexus, which brings a plethora of benefits for Evolve’s partners. Through this portal, each reseller will enjoy a streamlined ordering process. They will also receive comprehensive training and support tailored to their specific requirements. The team’s objective was to ensure an extremely seamless ordering process for partners. Nexus guarantees a quick and efficient experience, with a maximum of 6 steps for order placement, encompassing all of Evolve’s offerings into one portal, making it a convenient one-stop-shop. Once an order is placed, partners gain access to real-time order tracking and automation. At Evolve, every aspect of the business is handled in-house, allowing them to closely monitor each stage and maintain high standards. Resellers have access to Evolve’s Internal platform, providing them with instant visibility of all faults and how they are being managed, including geographical views. Pre-configuration, staging, testing, and deployment are all conducted at Evolve’s Wigan office, resulting in less than 1% DOA (Dead on Arrival) cases. An exciting feature of the reseller channel experience is Evolve’s marketing in-a-box offering, which includes white-labelled collateral such as product brochures. Additionally, the partnership opens co-marketing opportunities for interested parties. The portal is adaptable to the specific requirements of each business. As part of Nexus, businesses will have the opportunity to expand their offering with Evolve’s comprehensive suite of Network Management Solutions. Notably, Evolve provides a support level that stands out for its human-centric approach, offering a 24/7/365 service desk solution manned by real humans who provide multilingual support. The service desk takes a proactive rather than reactive approach, with 90% of calls being outbound to resolve issues before customers are even aware of them. Over the past 70 days, Evolve’s customer service rating has remained at an impressive 100% satisfaction level. Customisation and ease of doing business are integral at Evolve. All interactions with partners are personal and simple to use. To achieve this, Evolve provides an in-house, multi-currency billing platform that can be fully customised to suit any business and their payment terms. It also offers the option for resellers to API into the platform. Nexus, along with the reseller channel, offers significant key features that greatly benefit Evolve’s partners. The portal is adaptable to the specific requirements of each business. As part of the reseller channel, businesses will have the opportunity to expand their offering with Evolve’s comprehensive suite of Network Management Solutions. To enquire about becoming an Evolve reseller visit Evolve’s become a partner page https://www.evolvebg.co.uk/become-a-partner/ or click the button below. Follow Evolve’s LinkedIn @Evolve for regular updates. Become a Partner END Founded in 2005 by Jon Shaw with Guest Wi-Fi at the forefront, Evolve has now expanded to become an ever-growing business offering several network management solutions. Over the past year, Evolve has been shortlisted for several awards including ‘Service Desk of the Year’ as well as winning 2 in recent weeks for ‘Best Newcomer’ and ‘Enterprise Reseller/MSP of the Year’. Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. It is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Evolve prides itself on its service desk solution, as well as the account manager relationship established with its partners. Evolve has worked

Link to podcast Evolve CEO Alan Stephenson-Brown features in Barclays ‘In the Frame’ podcast series. Lancashire, UK – June 2023 Evolve’s CEO Alan Stephenson-Brown made a guest appearance on Barclays first episode of their new ‘In the Frame’ podcast. In the series, the Barclays team is travelling around the UK talking to businesses about a whole host of important topics in relation to banking. In this first episode, Alan opens up about Evolve’s experience acquiring a business and the steps they took to complete a successful acquisition. He talks in depth about the benefits and challenges that were faced throughout the growth process and going through an acquisition. Alan Stephenson-Brown was joined by Paul Kempster, Co-Head of Mid Corporate, Andrea Delay, MD at Barclays and Sham Patel, relationship director; they joined Alan at Evolve’s new office in Wigan. In 2022, Evolve BG Limited acquired IT services company GB3 Limited. GB3, originally based in Preston is a technology solutions company delivering strategy, systems and support to businesses, charities and education. In the podcast, Alan mentions the initial thought process of organic growth, he goes on to say: “We did look at the option of organic growth and moving into IT services, but to be able to do that, it was probably going to take us three years to be able to get to the stage where we could actually offer an acceptable service to customers. So, the best route for us we viewed was making an acquisition of a company that operated in this sector that had credibility and has the same philosophy as Evolve.” Alan talks about how there was already an existing relationship with GB3 through mutual customers, Evolve believes strongly in being human-centric and ensuring that everyone associated with the business aligns with the core values and mission of Evolve. He mentions how important this was throughout the process of researching the right business to bring into the Evolve Business Group. Throughout the podcast, it is refreshing to hear about the mutual relationship between Evolve and Barclays, how the relationship started and how Barclays has helped Evolve over the years. Sham Patel, relationship director at Barclays shared his thoughts and insights on the acquisition and his relationship with Evolve. Now, fast forward to the present day and GB3 is fully integrated into the Evolve office – the company is looking forward to what the future brings for Evolve and its growth over the coming years. Find out more about the acquisition by listening to the podcast, find it via the link or any podcast platform. Visit Evolve’s website to find out more. END About Evolve Business Group Limited Founded in 2005 by Jon Shaw with Guest Wi-Fi at the forefront, Evolve has now expanded to become an ever-growing business offering several network management solutions. Over the past year, Evolve has been shortlisted for several awards including ‘Service Desk of the Year’ as well as winning 2 in recent weeks for ‘Best Newcomer’ and ‘Enterprise Reseller/MSP of the Year’. Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. It is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Evolve prides itself on its service desk solution, as well as the account manager relationship established with its partners. Evolve has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Click Here

Evolve has been shortlisted for 2 awards – Reseller ‘Technical Support and Engineering Team’ and Reseller ‘Executive Leadership Team’ by Channel Champs.  Lancashire, UK – 2023 Evolve is proud to say that they have been shortlisted by Channel Champs for both Reseller ‘Executive Leadership team’ and Reseller ‘Technical Support and Engineering Team’ both of these awards show true testament to the hard work and dedication given every day by both the employees and the leadership team at Evolve.  The Evolve Executive Leadership Team are extremely driven individuals, who are experts in their fields. The relationships, built over the past 18 years, have led the team to establishing Evolve as what it is today. Evolve was founded in 2005 by Jon Shaw with guest Wi-Fi at the forefront, from there the business grew exponentially. With over 100 years of combined industry experience with the Executive Leadership team, they have enabled impressive organic growth of 43% YoY. While maintaining a strong customer base of 200+ with a less than 1% churn rate. Evolve doubled their employee headcount and dedicated 200 development hours per week to automation, innovation, and support. Other partnerships include supporting 3rd party integrations across the globe to increase security and connectivity. Evolve’s proud to be a family-run business, and have expanded their international trade and created jobs in the Northwest. During there acquisition of GB3, their now EvolveIT offering, there were no redundancies.  The team are thought leaders in their respective fields, with Alan Stephenson-Brown, Evolve’s CEO, recently being invited to be a guest on the Barclays business podcast. Throughout Alan’s career, he has secured contracts worth millions and introduced the first PCI Level 1 certified network management solution in the UK. Ryan Stephenson-Brown, the youngest leadership team member at 23, has contributed significantly to the business, developing a multi-currency, customisable, in-house-built billing platform. At age 15, he founded his first managed network business, which has since been incorporated into Evolve. Ryan has demonstrated that age should not be a barrier to success. Alongside the Executive Leadership award, Evolve’s Technical Support and Engineering team have also been shortlisted. Evolve’s team work tirelessly to ensure the customer’s experience is seamless, through their 24 x 7 x 365 fully manned multi-lingual support desk. Proactive, not just reactive in their approach; with 90% of calls made from service desk being outbound, Evolve is raising the bar in customer service in the industry.  Visit Evolve’s website to find out more. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected.  

It’s Coming! Evolve set to launch new partner platform set to transform the reseller channel.  Lancashire, UK – 2023 Evolve Business Group is set to launch something incredibly amazing and market–disrupting. On June 20th, Evolve will officially unveil their new channel. Their in-house development team, along with a number of other departments, have dedicated over 200 hours per week to creating this new channel and portal with the latest technologies and solutions.  By bridging the gap between customers and their business, the official new reseller channel will establish long-term partner ties. Evolve hopes the new channel fosters a vibrant reseller ecosystem that allows companies to grow and explore their options. Evolve’s Commercial Director Neil Muttock commented, “I firmly believe that Evolve’s reseller channel is an unprecedented achievement, built upon strong relationships and supported by a cutting-edge, internally developed portal that optimises operations and enhances collaboration.”  Alongside the reseller channel, Evolve will also be launching an extremely engaging new portal, Nexus, designed to give a seamless reseller experience to the user. Evolve are eagerly anticipating sharing more about the new platform and reseller channel in the coming week. Nexus was chosen as the name for Evolve’s portal due to it’s multiple meanings. A connection or series of connections linking two or more things. In essence making a strong connection between Evolve and their chosen strategic partners. A central or focal point. Evolve’s portal has been developed as a one stop-solution offering Business Connectivity, SD-WAN and Guest Wi-Fi. All ordering is done from a central point, which is a clear differentiator to their competitors who need to use multiple portals for this. On the launch day, Evolve will be hosting a live Q&A with Evolve’s Executive team answering all questions surrounding the channel, the new platform and Evolve.  Follow Evolve’s LinkedIn @Evolve for regular updates prior and more exciting news about the launch. Visit Evolve’s Website to find out more. END Founded in 2005 by Jon Shaw with Guest Wi-Fi at the forefront, Evolve has now expanded to become an ever-growing business offering several network management solutions. Over the past year, Evolve has been shortlisted for several awards including ‘Service Desk of the Year’ as well as winning 2 in recent weeks for ‘Best Newcomer’ and ‘Enterprise Reseller/MSP of the Year’. Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. It is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Evolve prides itself on its service desk solution, as well as the account manager relationship established with its partners. Evolve has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

Evolve attend the prestigious Technology Reseller Awards in London. Winner: Enterprise Reseller/MSP of the year (Turnover £10m to £20m) Yesterday, the Evolve team enjoyed the esteemed Technology Reseller Awards in London, buzzing with excitement. They seized the fantastic chance to network, connect, and forge industry relationships. Lancashire, UK – 2023 On Thursday 25th May, The Evolve team attended the Technology Reseller Awards in London. The evening was filled with fine dining, entertainment, great company and of course awards. Events like this are a great way to connect and network with like-minded people in the industry. Whilst at the Awards ceremony Evolve won the award for ‘Enterprise/MSP Reseller of the Year’. This award is important to Evolve as it captures all of Evolve’s hard work and development over the years. Founded in 2005 by Jon Shaw with Guest Wi-Fi at the forefront, Evolve has seen exponential growth. Evolve now offer three main product sets: EvolveISP, EvolveWAN and EvolveODM. With each of these solutions, Evolve’s customers gain access to the outstanding service wrap which features a fully manned, 24/7, 365 and multi-lingual team. Evolve are proud of its customer experience from onboarding, installation and the service wrap including a designated account manager to the day-to-day support via the support desk. Evolve are grateful for the significant presence that Technology Reseller holds in the telecoms industry, and they feel privileged to have been part of such an esteemed event. The team enjoyed witnessing the recognition and celebration of outstanding businesses through the presentation of well-deserved awards. Technology Reseller has over 20 years of experience in bringing businesses new information, trends, products, and market developments. Technology Reseller magazine meets the needs of IT Resellers, dealers, manufacturers, IT support provides, software suppliers, solutions providers and distributors who want to know all the latest news, developments, offers and trends in the lucrative technology reseller channel. Attending events like these is an incredible opportunity for Evolve, and the Commercial Director, Neil Muttock, accompanied by Constance Smith, Evolve’s Marketing Manager, has been fostering connections and building relationships throughout their busy week in London. The Technology Reseller Event served as a perfect end, bringing a fulfilling close to an eventful week.  End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Comprising the Evolve and GB3 brands, it is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. Evolve winners Enjoying the menu Enterprise Reseller/MSP of the Year Marketing Manger Constance Smith & Operations Director Rob Brown Team Evolve Shortlist announcement

Evolve’s values are extremely important to the business and are represented in their actions throughout everything they do. Their values include curiosity, Pace and Dedication. Lancashire, UK – 2023 With any move or expansion, there is always a long list of logistical actions for all involved, and often important aspects are missed. In a recent example, Evolve received a call from a company that had just expanded its business. Although they were not an existing customer of Evolve’s, they were days before completion when they realised that the infrastructure would not be compatible with the main business and therefore not work. When they approached their existing provider, they were told the lead time would be six months.   If this was the case, the newly acquired business would not have been able to integrate into the parent company and potentially cause significant issues. Upon searching for another option, Evolve was recommended to them. Evolve was able to quickly understand the issues that the business were facing, and were able to recommend a quick and efficient solution that would essentially bypass the existing suppliers technology and enable both sides of the business, the new and the existing to connect quickly and easily to communicate.   This recommendation was implemented and Evolve’s highly skilled technical engineers were able to design the necessary infrastructure setup required within 6 hours.   Evolve’s new customer was delighted with the outcome and are now working alongside them to review all of their managed services. Evolve was able to provide this immediate support and guidance due to their award-winning technology, backed by our specialist expertise in IT and managed services. Evolve’s team of highly skilled people have a wealth of experience in the multi-site retail, food to go and hospitality industries coupled with strong product and technology knowledge.   Over the past 18 years, Evolve have built trust and reputation with their customers. We aim to always advise on the best solutions and technologies to suit their operations.              100% Customer Satisfaction (over the last 60 days).           84% of tickets resolved in 24hours.            90% Outbound calls made.           97.8% Service Level Agreements achieved. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Comprising of the Evolve and GB3 brands, it is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected.