News

Discover Evolve’s latest news and trending topics as well as  keeping up to date with what is going on in the telecoms industry.

Speed of deployment

Speed of Deployment | Evolve

In today’s fast-paced digital landscape, the speed of deployment can have a lasting impact on a company’s competitive edge. Businesses strive to deploy equipment with pace to stay ahead of the curve; however, achieving rapid speed of deployment is not merely about working faster; it requires a strategic approach and the right resources in place. Evolve employs a host of strategies to consistently resolve tasks with pace.  In-House Engineers & Deployment One of Evolve’s strongest assets is our in-house engineers and in-house deployment process. Unlike external contractors or third-party vendors, in-house engineers possess a deep understanding of the organisation’s infrastructure, technology and business goals. There are several ways in which Evolve’s in-house engineers aid significant speed of deployment for example Evolve has immediate access to expertise, and our engineers know the technology and the solution like the back of their hand. They are always readily available to tackle challenges and provide solutions promptly.  Pre-staged, configured, tested and deployed from Wigan HQ Centralising the deployment process at Evolve’s Warehouse offers a variety of benefits about efficiency, consistency, and quality control. By pre-staging, configuring, testing and deploying devices from a central hub, businesses such as Evolve can streamline the deployment workflow and minimise logistical complexities.  Less than 1% of devices are DOA Achieving a low rate of devices that are dead on arrival (DOA) devices is crucial for maintaining customer satisfaction and minimising disruption to operations. A DOA device not only incurs additional costs for replacement but also tarnishes the company’s reputation and erodes customer trust. By implementing rigorous quality assurance measures, companies can ensure that most devices deployed are fully functional and ready for use upon arrival.  In today’s competitive business environment, speed of deployment is a critical factor in maintaining a competitive edge and meeting customer expectations. By leveraging in-house engineers and centralising deployment processes, businesses can accelerate deployment timelines while maintaining quality and reliability.  Contact Evolve today to unleash your businesses potential through network technologies.    End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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industry-leading event

Evolve attend industry-leading events 2024.

Evolve has been heavily engaged in several events over the past two weeks. The first event was The Retail Technology Show at London’s Olympia, and the second week they attended The Forecourt Show at Birmingham’s NEC, which included The National Convenience Show alongside other exhibitions. During the same week, Evolve was present at the Completely Retail Marketplace event held at Old Billingsgate Market in London, as well as the Association of Convenience stores Conference24 in Birmingham. Here are the headlines… Retail Technology Show The Retail Technology Show offered a dynamic collection of businesses showcasing cutting-edge technical advancements advancing the retail scene. The event was a monument to the limitless possibilities driving the industry, from fighting shrink and crime to utilising AI’s revolutionary potential, exploring the immersive worlds of AR and VR, and embracing the power of digital signs. The most significant lesson we encountered during our immersion in the Retail Technology Show is how crucial it is to build and maintain a strong base of dependable, secure, and consistent bandwidth-capable connectivity to successfully adopt these state-of-the-art technologies. As we have personally seen, every innovation depends on the principles of flawless connection, whether it be using AI for analysis or creating immersive AR and VR experiences.   Furthermore, the demand for dependable connectivity increases at a time when customer expectations for speed, convenience, and personalisation are rising. Every aspect of the retail ecosystem depends on seamless connection to operate at its best, whether it is supporting inventory management systems, allowing frictionless transactions, or powering interactive displays. During the event, some of the biggest brands in the industry, like Primark, River Island, Ann Summers, SWAROVSKI, and more, shared their experiences with technological advancements in retail, the rise in crime, and using AI to create a seamless customer experience. It was great to hear from them all. The Forecourt Show The Forecourt Show provided an invaluable platform for businesses to gain profound insights into the critical importance of reliable, secure and adaptable connectivity solutions in today’s landscape, which is witnessing a surge in both digital transformation and criminal activities.  With the proliferation of digital technologies, businesses are increasingly reliant on robust connectivity infrastructures to support their operations efficiently and securely. From managing transactions to monitoring security systems, seamless connectivity such as Evolve’s ISP solution is indispensable for ensuring smooth operations and safeguarding against threats. Additionally, the event offered attendees a unique opportunity to engage directly with leading forecourt and big oil companies, fostering collaboration and innovation within the industry. Through networking sessions, product demonstrations, and expert panels, visitors had the chance to explore the latest advancements in technology and best practices for enhancing operational efficiency and security in the forecourt sector. By bringing together industry stakeholders and thought leaders, the Forecourt Show catalysed driving progress and shaping the future of the sector. It provided a platform for knowledge exchange, collaboration, and partnership building, empowering businesses to navigate challenges and seize opportunities in an increasingly dynamic and competitive environment. Whilst at the Forecourt Show, Evolve launched their latest innovation, Vision. A host monitoring platform that allows businesses to view and monitor any devices that pass through the Evolve SD-WAN device, ensuring quick resolution and increasing operational efficiencies.  Association of Convenience stores– Conference24 At the Conference24 event hosted by the Association of Convenience stores, Evolve absorbed crucial insights from industry leaders on pressing issues like community engagement, sustainability, and communication challenges. Presenters highlighted a concerning 44% year-on-year increase in crime within the sector, with an alarming 1,000 daily instances recorded at convenience stores nationwide. Discussions emphasised the interconnected nature of these challenges, stressing the importance of proactive measures and collaborative efforts among businesses, local authorities, and communities to address security vulnerabilities and foster resilience. Completely Retail Marketplace The Completely Retail Marketplace stood out as a pivotal event where forging connections and nurturing relationships were paramount, distinguishing it as an unparalleled experience in the industry. Attendees seized the opportunity to interact with like-minded individuals, fostering meaningful connections and cultivating partnerships that could propel their businesses forward. This emphasis on networking not only facilitated the exchange of ideas but also fostered an atmosphere conducive to collaboration and innovation, laying the groundwork for future growth and success. The event brought with it several topics, including technological advances, shop environment improvements, and customer journeys and experiences. The amount of criminality in every business was the most recurring subject throughout all four events; in fact, shoplifting is on the rise in retail stores, where 9% of frequent customers are now involved in theft. One of the primary topics of conversation at every event was how to counteract the increasing number of offences. While some companies chose to use more tangible tools like body cameras, AMPR, CCTV, and other equipment, others chose to use artificial intelligence (AI) software to study patterns and behaviour. Whichever route businesses take to combat the rise in crime, the rise of devices whether that be advanced CCTV or AI requires a significant increase in connectivity. Evolve’s solutions are designed to be flexible, working to scale with your business as you increase the number of internet-dependent devices and software. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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Vision Host monitoring platform

Vision | Evolve’s Host Monitoring Platform Vision Launching April 29th!

Evolve will be releasing Vision, their host monitoring platform, at the Forecourt Event today, April 29, at the NEC in Birmingham. Vision uses the capabilities of the EvolveWAN device to monitor the whole network of your company. Vision presents your business with a clear view of your entire network, including all third-party devices that pass through the SD-WAN device. The platform provides complete visibility through a single dashboard. It is supported by Evolve’s 24/7/365 Network Operations Centre and has been created by Evolve’s in-house Development Team. This latest software boasts a plethora of advantages for your business, including streamlined operations, increased revenue and customer satisfaction. Sometimes, it can be difficult to visualise how a platform such as this may benefit your business Well, envision this scenario… At 5 a.m. on a Wednesday, Vision automatically detects an issue with connectivity to your business’ loyalty platform. The Vision platform instantly raises a ticket in the Evolve system and alerts the Evolve Network Operations Centre. A member of Evolve’s 24/7 support team immediately calls your business’s service desk, providing a description of the problem and helping to resolve it. Your business’s service desk then speaks to the third-party provider, who resolves the issue within minutes, comfortably ahead of your business opening for the day. Should your business’ loyalty cards have been down during the peak breakfast rush, it would have led to customer dissatisfaction. Thanks to Vision, this scenario has been avoided. Later that month, your business meets with a third-party service provider for a series of routine reviews. As a result of Vision’s reporting capabilities, you can present a bespoke report that shows the uptime (and downtime) of those vendors’ platforms. Together with the third-party provider, you can identify and drive improvements through Vision. Join us at the Forecourt show from the 29th April to May 1st at stand J39 for a demo of the platform. Contact Evolve at 03333 247 247 or info@evolvebg.co.uk. @evolvebg Visit Evolve’s LinkedIn

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sd-wan, mpls, VPN

The Role Of SD-WAN, MPLS, And VPN In Managing Network Requirements

With increasing demand for reliable business connectivity, it’s important that businesses are choosing the right managed network solution for them. Here at Evolve, we offer advanced network solutions to digitally transform your business. SD-WAN is one of our key services, and in this blog post we will be discussing how SD-WAN is the better option for business connectivity. Is SD-WAN Better Than MPLS?In contrast to MPLS, SD-WAN is a far better option for contemporary networking requirements. Its cost-effectiveness, attained by combining a variety of less costly internet connections, such as broadband, stands in contrast to MPLS’s higher costs. Organisations can simply adjust to changing bandwidth requirements and scale networks without requiring laborious hardware upgrades thanks to SD-WAN’s flexibility and scalability. Enhanced network efficiency and streamlined administration are achieved by the implementation of dynamic traffic routing, application performance optimisation, and centralised management. When combined with improved cloud service support and speedy deployment and configuration, SD-WAN becomes an even more flexible and agile option for enterprises looking to maximise their wide-area network performance. The advantages of SD-WAN in terms of cost-effectiveness, flexibility, and responsiveness to contemporary network demands are pushing its wider acceptance, although MPLS is still essential in scenarios requiring rigorous quality of service. To balance performance and cost, a lot of companies are choosing a hybrid strategy that incorporates SD-WAN with already-existing MPLS configurations. SD-WAN and VPN Despite having different main purposes, SD-WAN and VPN are essential components of contemporary network infrastructures. Wide-area network optimisation and management, dynamic traffic direction, application prioritisation, and centralised control are all areas in which SD-WAN shines. Conversely, virtual private network (VPN) technology focuses on creating safe, encrypted connections across the internet, guaranteeing the privacy of data and providing remote access to private networks. These technologies function well together, particularly when considering remote work and the growing reliance on cloud services. The capacity of SD-WAN to improve VPN connection performance adds to a safe, effective, and well-managed network infrastructure. With this integration, organisations can meet the changing demands of today’s distributed and networked digital environments while also obtaining excellent network functionality and strong data security. In conclusion, SD-WAN is the better option for businesses that rely heavily on remote working locations and cloud-based applications. For modern businesses, SD-WAN provides enhanced productivity and optimisations for digital businesses. To learn more about our SD-WAN services, contact Evolve’s team today. @evolvebg Visit Evolve’s LinkedIn

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Why Guest Wi-Fi Is Beneficial For Your Business?

Guest Wi-Fi refers to a separate wireless network provided by businesses specifically for visitors and customers to access the internet without using their personal mobile data while on the premises. This network is typically segregated from the internal corporate network used by employees and may have different security settings and access controls. There are many benefits to having guest Wi-Fi set up for your business, which we will be discussing below. Is Guest Wi-Fi A Good Idea?Yes! Setting up guest Wi-Fi yourself or through a provider such as Evolve is a great idea for several reasons, the main one being security. Having a separate and secure network connection for your guests means that your business’s data is being protected. It isolates guest devices from your primary network and therefore reduces the risk of unauthorised access to sensitive data. Having a separate network connection for your guests will lead to optimal performance being maintained; guests having access to a dedicated network won’t impact the bandwidth available to your internal operations, therefore ensuring your business is always running smoothly. Why Use Guest Wi-Fi? One of the key reasons to use guest Wi-Fi is for privacy and compliance. A separate network ensures that guests will not have access to your internal resources, files, or sensitive data, reducing the risk of unintentional breaches and ensuring compliance with privacy regulations. Evolve’s Guest Wi-Fi solution is Level 1 PCI-compliant, ensuring your data is always protected. Additionally, with guest Wi-Fi such as EvolveODM, your business has access to controlling the network by implementing authentication methods such as guest access keys. There’s also a chance to improve your customer retention rate with guest Wi-Fi, as visitors will appreciate high speed connection whilst they’re on your premises. In today’s world, internet access is expected, so free Wi-Fi makes your company stand out and is very convenient for your guests. Moreover, EvolveODM provides your business with marketing tools. An easy-to-use portal allows you to personalise a landing page for your guests with a customisable interface and offers. The platform also allows you to gather marketing data, customer demographics and behaviours in order to create a bespoke Guest Wi-Fi portal for your guests. For more information about our guest Wi-Fi services, feel free to contact the team at Evolve any time. We’d be happy to answer any questions you may have. @evolvebg Visit Evolve’s LinkedIn

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The Differences Between SD-WAN & Regular WAN

In today’s ever-evolving digital landscape, the networking needs of businesses are constantly changing and growing. Organisations today rely heavily on cloud-based applications, remote workforces, and distributed branch offices located up and down the country, or even opposite sides of the world. With the way technology is advancing, the limitations of traditional Wide Area Networks (WANs) are becoming more apparent. Software-Defined Wide Area Networking (SD-WAN) has emerged as a new disruptive technology that aims to tackle what traditional WAN can’t do, in turn revolutionising the way businesses connect and manage their networks. Businesses looking to make informed decisions about their network strategies should know and understand the differences between SD-WAN and traditional WAN architectures. In this blog post, we will be discussing the several differences between SD-WAN and traditional WAN solutions, highlighting the key benefits and addressing the connectivity needs of modern and evolving businesses. The key differences between traditional WAN and SD-WAN are in terms of network management and optimisation, see below for more information. Traditional WANBelow is an outline of what traditional WAN solutions offer Hardware-Centric: Significantly depends on specialised hardware appliances for connectivity and routing. Static Configuration: Manual configuration of network policies can take a long time to adjust. Restricted Flexibility: It can be difficult to scale and adjust to changing network requirements. Higher Costs: Uses pricey dedicated lines, like Multiprotocol Label Switching (MPLS), frequently. Centralised Control: handled by a central data centre on average. SD-WANSee below for an outline of the benefits of SD-WAN solutions. Software-Defined: Places a strong emphasis on virtualisation and software-based solutions for network management and control. Dynamic Configuration: Enables automated, real-time modifications to network regulations in response to parameters like latency and bandwidth. Scalability: Easily adjusts to evolving needs, allowing for agility and scalability. Cost Savings: May lessen dependency on pricey dedicated lines by combining several less expensive internet connections. Centralised Management System: Provides a centralised interface for network configuration and monitoring, giving you more visibility and control. PCI Certified: Evolve’s SD-WAN solution is Level 1 PCI Certified. In conclusion, SD-WAN is a more adaptable, economical, and dynamic wide-area networking solution than standard WAN. It makes use of software-defined concepts to lower dependency on pricey hardware, boost agility, and optimise performance. This is especially helpful as businesses need more and more reliable, secure, and flexible connectivity- especially with cloud services and remote work settings. For more information about SD-WAN solutions, contact Evolve today. @evolvebg Visit Evolve’s LinkedIn

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Evolve career

Evolve Appoints Stuart Milroy as Head of Technical Delivery

Evolve Appoints Stuart Milroy as Head of Technical Delivery. Lancashire, UK – 2023 Evolve, a leading supplier of managed network solutions and IT services, announced today that it has expanded its executive team. Stuart Milroy has been appointed as Head of Technical Delivery by Evolve as part of a long-term effort to improve operations and service delivery. Stuart is an accomplished IT specialist who has worked in the field for over 30 years. Prior positions held include Senior IT Project Manager at Maintel and Intrinsic Technology, Head of Project at Ensign Communications Ltd., and Head of Project Management and Professional Services at Adept4 ltd. Alan Stephenson-Brown, CEO at Evolve Business Group, said: “We’re thrilled to bring Stuart into our organisation. Throughout his career, Stuart has consistently demonstrated exemplary leadership, strategic foresight, and an unwavering commitment to excellence. His ability to navigate complex projects, mentor teams, and drive results has earned him a great reputation in the industry. “Stuart brings with him a deep understanding of IT technical delivery, encompassing various domains such as networking, telephony, cloud computing, and WAN. His proficiency in these areas will be instrumental as we continue to innovate and expand our technical capabilities to meet the evolving needs of our customers. I’m confident his contributions will be invaluable as we continue to grow as an organisation.” Stuart’s expertise extends beyond project management to encompass financial forecasting, project validation, and effective resource management. Stuart added: “Evolve has a stellar reputation for unrivalled customer service and I’m looking forward to joining the team. My immediate focus will be on the customer experience and project governance, and how I can contribute to elevating the level of service Evolve provides even further.” Stuart’s involvement is a critical turning point in Evolve’s attempts to coordinate and unify project teams. A more unified and efficient approach to projects on the networking and IT sides of the company will be made possible by his vast experience in IT service and project delivery, as well as his demonstrated track record in leadership roles.   End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve Managed Network solutions are helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of clients across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. Explore Evolve’s website to find out more about how their Managed Network Solutions can help your business stay secure. Discover more about Paul View Paul’s LinkedIn Profile @evolvebg Visit Evolve’s LinkedIn

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business connectivity

What is Business Connectivity?

Business connectivity is seen as the backbone of all digital organisations. All modern businesses need high speed connection that facilitates communication, collaboration, and data exchange across a diverse range of platforms and networks. Essentially, business connectivity encompasses the infrastructure and solutions, and technologies that enable seamless information sharing across vast distances. Business connectivity is crucial when it comes to connecting employees, customers, partners, and devices in an increasingly digital ecosystem. Whether it’s enabling remote work or facilitating e-commerce transactions, robust connectivity is essential for driving productivity, innovation, and growth in today’s competitive marketplace. WANS and LANSModern organisations rely heavily on business connectivity, which includes a wide range of technologies and tactics that enable smooth data flow and communication. Internally, it entails setting up strong Wide Area Networks (WANs) and Local Area Networks (LANs) that enable staff members and departments to work together effectively. Businesses depend on external internet connectivity for their online activities, and on cloud connectivity for remote storage and applications. With the development of remote work, employees may now operate easily from different locations thanks to connectivity that extends to secure virtual private networks (VPNs) and remote access solutions. The flexibility and effectiveness of corporate operations are further improved via mobile connection and unified communications. Business connectivity goes beyond the walls of an organisation to include supply chain integration, which facilitates partner contact and guarantees efficient operations. Security is a top priority, and to protect sensitive data, firewalls and encryption are in place. The Importance of Business Connectivity To put it simply, business connectivity is essential to modern businesses’ agility, collaboration, and digital transformation because it allows them to prosper in a linked and dynamic corporate environment. Below we’ve outlined the importance of proper business connectivity and how this can enhance your businesses performance. Facilitates communication between employees and partners Supports remote working It enables digital transformation, which allows businesses to leverage merging technologies such as IoT (Internet of Things), AI (Artificial Intelligence) and cloud computing. Enhances customer experience Ensures business continuity in case of cyber attacks or network outages. Cloud based backup systems help businesses mitigate the risk of such events. To conclude, business connectivity is crucial to the growth, competitiveness, and overall success of organisations across industries, serving as a catalyst for innovation, collaboration, and digital transformation for modern enterprises. For more information about business connectivity and managed network solutions to help enhance your connectivity, contact Evolve team today. @evolvebg Visit Evolve’s LinkedIn

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what is sd-wan used for?

What Is SD-WAN used For?

Software-Defined Wide-Area Networking, or SD-WAN such as EvolveWAN, is a technology that makes managing wide-area networks (WANs) easier and more efficient. To connect branch offices, data centres, and other remote locations, traditional WANs sometimes rely on pricey and complicated gear. Conversely, SD-WAN uses virtualisation and software to offer a more adaptable and affordable solution. In this blog post, we will be discussing the main goals and advantages of SD-WAN, and how this innovative technology can help transform your business by enhancing network performance. 1. Enhanced Network EfficiencyThrough the utilisation of numerous internet connections at once, SD-WAN enables businesses to maximise traffic flow and enhance network performance. In real time, it can determine the most efficient way for traffic routing depending on factors like bandwidth availability and latency. 2. Cost SavingsOrganisations can cut costs related to traditional WAN infrastructure by utilising less expensive internet connections in conjunction with MPLS (Multiprotocol Label Switching) or other connectivity solutions. 3. Increased AgilityWith SD-WAN, administrators can quickly establish and modify network policies thanks to its centralised control and administration platform. Businesses that need to scale their networks and swiftly adjust to new requirements need to have this agility. 4. Maximised SecurityBuilt-in security features like encryption and firewall capabilities are frequently included in SD-WAN solutions, which help to secure data transferred over the network. This is particularly crucial as businesses connect to the internet and depend more and more on cloud services. Evolve’s SD-WAN solution, EvolveWAN is Level 1 PCI Certified meaning your business is always secure. 5. Centralised Management SystemSD-WAN solutions offer a centralised management interface, allowing administrators to monitor and control the entire network from a single location. This simplifies network management and troubleshooting. Overall, SD-WAN is a transformative technology that offers a multitude of benefits and applications in the realm of networking and connectivity. SD-WAN is used to address the challenges associated with traditional WANs, providing a more flexible and efficient solution for connecting and managing geographically dispersed networks. SD-WAN effectively enhances network performance and reliability as well as simplifying management, reducing costs, and providing flexibility to adapt to evolving businesses. If you’re looking to achieve greater efficiency, productivity, and competitiveness in today’s digital landscape then SD-WAN is the solution for you. To learn more about our SD-WAN technology and how we can help your business digitally transform, contact Evolve’s team today. @evolvebg Visit Evolve’s LinkedIn

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Value Adds

Managed Solutions with No Hidden Extras

Lancashire, UK – 2024 Some of Evolve’s competitors take an airline approach to their service offering: it’s like booking a flight and finding a great price, only to find out the price didn’t include luggage, boarding passes, food, or a seat. That’s just not how Evolve work. Evolve offer a complete, bespoke service, which includes everything you would expect with no surprise fees. Welcome to your one-stop shop. Evolve is a firm believer in adopting an agnostic strategy to develop a solution for your company that will maximise its potential and address any issues that may crop up. During the first meetings between Evolve and your business, your team will be presented with a variety of different options designed to achieve the best outcome. From that point on you’ll benefit from… Design consultancy This element of Evolve’s offering is often billed separately or outsourced. Evolve treat it as a complimentary service carried out during the planning phase. Thanks to their extensive skill set, industry knowledge, and experience, their engineers can design a custom plan for any situation. Established third-party relationships The Evolve team has spent more than 10 years cultivating strategic partnerships with third parties, and is trusted to place its SD-WAN device in their data centres. This enables remote communication through our devices, and means if a problem arises Evolve can promptly alert the customer and all relevant parties. Unrivalled expertise Every team member at Evolve is highly skilled, knowledgeable in every field – including PCI compliance – and equipped to make sure your individual solution is planned meticulously, handled effectively, and carried out with pace. Strong vertical understanding Evolve understands that managing complex networks across different sectors can be a daunting task. The team of experts has the cross-sector knowledge and skills to provide fully managed network solutions, so you can trust to handle the complexities of your network, and enjoy the freedom to focus on running your business and achieving your goals. To on-boarding and beyond Evolve’s elevated service level doesn’t stop once planning is completed. Evolve’s customers enjoy ongoing support and services that exceed expectations… Speed of Deployment One of Evolve’s core principles is pace; they don’t sit on the sidelines. Always two steps ahead and work tirelessly to ensure maximum speed of deployment. Evolve has invested in a 5000-square-foot warehouse where the team stages, configures, and deploys with pace. This way, they can keep up with the dynamic nature of markets, so when they go fast, Evolve go faster. In-House Field Engineers Businesses that operate on the same scale as Evolve often bring in outside field engineers to handle any on-site work. Evolve, on the other hand, employs in-house field engineers who are committed to making sure the assignment is completed effectively, and won’t leave site until the job is done to the high standard Evolve strive for. Transformation Management Evolve’s scalable solutions ensure Evolve can adapt to your business’s changing needs and continue to support your growth. In-house development Businesses that operate on the same scale as Evolve often bring in outside field engineers to handle any on-site work. Evolve, on the other hand, employs in-house field engineers who are committed to making sure the assignment is completed effectively, and won’t leave site until the job is done to the high standard Evolve strive for. Dedication to the customer Everyone at Evolve wants to make a difference, and that starts with exceptional customer service. It’s something we excel at, and Evolve have the stats to back it up: · 69% of our staff are employed in customer service roles. · 84% of tickets resolved within 24hrs. · The average call wait time is just nine seconds. We’re in the business of taking the pain out of connectivity, and that means offering a complete, bespoke and transparent service. Evolve are not an airline, but if they were, they would offer all the benefits of flying first class and never leaving you wondering if your seat is part of the price. To find out how you can save money, gain a competitive edge and transform your business through industry-leading technology, give the team a call today on 03333 247 247. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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