Evolve are finalists for two awards at the upcoming Channel Champions event hosted by Comms Dealer.
Evolve is thrilled to announce that they have been shortlisted for two prestigious awards in the following categories:
Service Provider Technical Support & Engineering Team
Evolve provides a unique Technical Support & Engineer offering with their solutions, providing 24/7/365 proactive support via their in-house Network Operations Centre (NOC). Their NOC is fully manned and multilingual, ensuring they can provide the same quality of service across all 12 trading countries. This round-the-clock service is crucial for maintaining the high standards Evolve promises its customers, ensuring that no matter where their customers are located, they receive top-notch support.
Evolve’s NOC works tirelessly to proactively monitor customer networks, with an impressive 86% of all calls being outbound. This means that in most cases, Evolve’s team identifies and resolves issues before the customer even becomes aware of them. This proactive approach not only minimizes downtime but also builds trust and reliability in Evolve’s services.
Service Provider Marketing Team
Despite being established only at the beginning of 2023, Evolve’s Marketing team has made significant strides in enhancing Evolve’s brand awareness and visibility within the industry. Their efforts have led to a remarkable 650% organic increase in LinkedIn followers. Additionally, the team spearheaded a comprehensive brand refresh, which included launching a new website and earning several industry-leading awards throughout the year.
In 2023, Evolve received the award for Reseller Executive Leadership Team, a testament to their effective leadership and strategic vision.
Looking Forward
Being finalists for these awards is a testament to Evolve’s dedication to excellence in both technical support and marketing. The recognition from Channel Champions highlights the significant progress and impact Evolve has made within a short period. The company looks forward to continuing this trajectory, delivering exceptional service and innovative marketing strategies that set them apart in the industry.
Evolve would like to thank their dedicated teams and loyal customers for their continuous support. They remain committed to driving growth, innovation, and customer satisfaction in all their endeavours.
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About Evolve Business Group and Evolve
Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best.
Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected.
