Making Retail
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With an unparalleled and flexible network infrastructure, Evolve's Managed Network Solutions for the retail industry provide organisations with all-encompassing protection and flexibility. As a cornerstone, this strong network solution helps retailers improve in-store customer satisfaction, increase customer loyalty, guarantee continuous business operations, and boost income. By utilising this advanced network, companies can maximise uptime and maintain a secure environment, which strengthens their capacity to successfully engage customers and take advantage of revenue-generating opportunities.

The UK retail market sector is a highly competitive and diverse industry, encompassing a wide range of products and services. In recent years, the sector has experienced significant challenges, including the rise of e-commerce and changing consumer behaviours.

Despite these challenges, the retail market sector in the UK remains a vital part of the economy, generating significant employment and contributing to the country’s GDP. The industry is divided into several sub-sectors, including food and beverage, clothing and footwear, and household goods.

In the food and beverage sector, major players include Tesco, Sainsbury’s, and Morrisons, while in clothing and footwear, companies such as Primark, Next, and Marks & Spencer dominate the market.

Brexit and the COVID-19 pandemic have presented new challenges for the retail market sector, with uncertainties around trade agreements and changing consumer behaviours. Despite this, the industry continues to evolve and adapt, with new technologies and business models driving innovation and growth.

Personalised Shopping

Retailers benefit from increased customer involvement, loyalty, and sales through personalised buying. Customers are likelier to buy when their specific needs are met, boosting a retailer's profits. Personalised shopping fosters a sense of value and comprehension among clients, enriching their overall buying journey. Studies show that nearly 60% of consumers make extra purchases after a personalised shopping encounter. Advancements in technology have elevated personalised shopping, utilising machine learning and AI algorithms to analyze extensive data for even more tailored experiences and recommendations.

Smart Stores

The unique experience of contemporary technology-based shopping combined with the hybrid nature of conventional retail is provided by smart stores. Smart retailers use beacons and IoT devices to gather data on consumer preferences and behaviour. After then, this data can be used to create personalised shopping experiences, such tailored recommendations or offers. By using smart stores, retailers can enhance inventory management and store layouts, leading to more efficient operations.

Studies show digital signage for retail can increase sales by 29.5%.


To enhance the shopping experience, digital signage can be utilised for wayfinding within a store or to show extensive product catalogues. By telling your story via digital signage screens, you make it memorable and engaging. Such a connection with brands helps customers build loyalty and keeps them coming back to your store. Our EvolveWAN solution allows multiple connections to keep your business operational safely.

51% of retailers equip store associates with mobile devices to improve service.


EvolveISP provides your business with increased bandwidth to assist with digital transformation.



of shoppers shopped in store last year

Customer Experience

Digitalising your in-store shopping experience for customers can enhance their overall experience by providing them with personalised recommendations, easy access to product information, and a seamless checkout process. Additionally, it can also help you gather valuable data and insights about your customers' shopping habits and preferences, which can be used to optimise your inventory, marketing strategies, and customer service.


Predicted global retail digital transformation market value for 2026.

Payment Protection

In-store and offline retail businesses need to embrace the changes of digital transformation, in 2020 investments and funding of around $40 Billion were directed towards retail technology across all sectors.

30 Million

The number of IoT devices surpassed 30 billion in 2020.

Internet of Things

IoT Technology improves store management and provides better customer service, faster service and more. IoT can come in the form of automated checkouts, robot employees, smart shelves or warehouse and supply chain automation.


of customer in-store complaints was due to wait times at the point of sale

Point of Sale

A good point of sale (POS) experience in retail is critical for providing customers with a smooth and efficient checkout process, reducing wait times, and improving overall customer satisfaction. It also helps your businesses manage inventory, track sales data, and make informed decisions about pricing, promotions, and restocking, which can lead to increased profitability and business growth.

Digital Transformation Report


Connectivity: The Missing Link in Digital Evolution.

Including keynote from Evolve's CEO Alan Stephenson-Brown

Insights from Industry Leaders

Frequently Asked Questions about Digital Retail

What is retail digital transformation?

Retail digital transformation is the interconnecting of technology in the retail industry to enhance operational efficiency, improve customer experience and drive growth. Read our latest digital transformation report to discover more, with industry insights and 2024 predictions.

Why is digital retail important?

Digital transformation in the retail sector helps create a more personalised shopping experience for customers by utilising data. This allows retailers to customise their offerings based on customer behaviour.

What is Guest Wi-Fi for business?

Guest Wi-Fi is a separate Wi-Fi network that is available for visitors to your business, with EvolveODM you can customise the viewers Wi-Fi and shopping experience with personalised landing page and offers.

Let's Talk

Contact Information

Let’s talk. Engage in a human-to-human conversation to enhance your business’s retail experience. We are eager to collaborate with you towards this objective, together in a joint success. 

Please feel free to reach out to us using any of the following methods:

Evolve HQ

1 Smithy Court, Wigan, WN3 6PS



0333 247 247

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