May 2024

Wayleave

Navigating Complex Deployments: Evolve’s Expertise in Wayleave Agreements

In the intricate world of network installations, securing wayleave agreements is often a critical yet challenging step. Evolve, a specialist in navigating complex deployments across various industries, excels in this domain. Evolve’s team’s expertise in carrying out complex site deliveries, securing wayleave agreements, and building relationships in challenging locations such as shopping centres and train stations sets us apart from the competition. Seamless Communication and Project Management At Evolve, they understand the importance of seamless communication in facilitating successful deployments. Evolve’s dedicated Wayleave team liaises effectively with management companies, landlords, Transport for London (TFL), and carriers to ensure that all necessary permissions are obtained smoothly. Utilising an advanced project management tool, Evolve’s team maintains end-to-end project visibility and offers customers a single point of contact for the overall deployment. This approach not only streamlines the process but also ensures that Evolve’s customers are always informed about the progress of their projects. In-House Expertise and On-Site Effectiveness One of the key factors that distinguishes Evolve from other service providers is Evolve’s employment of in-house field engineers. These professionals are committed to on-site effectiveness, ensuring that each installation is executed with precision and efficiency. Their expertise and hands-on approach contribute significantly to the successful deployment of networks, especially in complex environments. Proven Track Record and National Reach Evolve boasts a successful track record of deploying nationally spread networks for multi-site brands. Evolve’s extensive experience in delivering managed solutions to complex sites speaks volumes about Evolve’s capability and reliability. We view Wayleave acceptance as a legal document between a Managed Network Provider and the occupier of land, granting rights to install networking equipment upon, over, or under the land. Impressive Wayleave Agreements Portfolio To date, Evolve has secured access to over 650,000 wayleaves across Local Authorities, Housing Associations, and Private Landlords in London through Evolve’s fibre providers. This extensive network of agreements ensures that we have the necessary permissions in place for a wide range of sites. Specifically, for London train stations, we currently have 19% of the required wayleaves in place. For London shopping centres, Evolve’s pre-existing agreements cover 25% of the needed wayleaves. This impressive portfolio highlights Evolve’s capability in navigating the complexities of wayleave agreements and ensuring successful deployments. Expertise in Complex Environments Evolve’s expertise is particularly evident in managing installations in the complex environments. We have already achieved a significant number of relevant wayleave agreements that positively impact the pace of network transformation for such clients. By focusing on effective relationship building with key influencers within complex site deployments, such as building and maintenance management, we ensure smooth and efficient project execution. Comprehensive Delivery and Transparency Taking complete ownership of the end-to-end delivery journey, Evolve implements a clear communication platform to ensure complete project transparency with customers. This commitment to transparency and thorough communication ensures that all stakeholders are aligned and informed throughout the project lifecycle. Strategic Partnerships and Easier Access Evolve’s strategic partnerships with ISP providers further enhance Evolve’s ability to navigate complex deployments. Through these partnerships, we have secured wayleave agreements with all 32 Borough councils, facilitating easier access to some of the most challenging and complex sites around the UK. This lucrative set of agreements allows for simpler entry into difficult areas, ensuring that Evolve’s customers can benefit from seamless network installations. Conclusion Evolve’s dedication to excellence in securing wayleave agreements and managing complex deployments is evident in Evolve’s extensive portfolio and proven track record. By leveraging Evolve’s expertise, in-house capabilities, and strategic partnerships, we ensure that each project is executed with precision and efficiency. Whether it’s navigating the complexities of London’s train stations or securing permissions in shopping centres, Evolve is your trusted partner in delivering successful network installations. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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alternative networks

Alternative Networks | Evolve

In the ever-changing landscape of telecommunications, providing reliable and seamless service to customers is paramount to the success of a business. Traditional networks have long been the backbone of connectivity, but with the increase in alternative networks and carrier partners, there emerges a new realm of possibilities to enhance service delivery. These Alternative Networks not only offer increased reliability but also bring forth improved commercials, speed of deployment and the ability to influence better service provision.  Enhanced Reliability  Alternative networks offer a diverse infrastructure that complements traditional networks, thereby enhancing reliability. By leveraging multiple networks, Managed Network Providers such as Evolve can mitigate the risk of downtime caused by outages or network congestion. For the customer, this translates to uninterrupted connectivity, especially in critical situations where reliable communication is indispensable. Whether it’s businesses relying on seamless operations or individuals depending on constant connectivity, enhanced reliability ensures that customers can stay connected without disruptions. Improved Commercials  Partnerships with alternative networks provide improved commercials for both carriers and customers. Businesses such as Evolve can work with alternative networks to introduce innovative pricing models or flexible packages tailored to specific customer needs. This not only fosters healthy competition within the market but also ensures that the customer has access to affordable yet high-quality services. Speed of Deployment  One of the significant advantages of alternative networks is the expedited deployment of infrastructure. Unlike traditional networks, which may face bureaucratic hurdles or extensive regulatory processes, alternative networks often operate with more agility and flexibility. This enables quicker deployment of new technologies and expansion of coverage areas, ultimately benefiting customers by providing faster access to advanced services. Whether it’s rolling out 5G networks or extending coverage to underserved regions, expedited deployment ensures that customers can reap the benefits of technological advancements without undue delays. Improved Service  By collaborating with alternative networks, Evolve gains significant influence over service improvement initiatives. These partnerships allow carriers to provide valuable feedback and insights to alternative network providers, driving enhancements in network performance, coverage, and customer experience. Additionally, carriers can leverage Evolve’s expertise and resources to co-develop solutions that address specific challenges or pain points faced by customers. This close-working, collaborative approach fosters innovation and continuous improvement, ultimately leading to better overall service for customers. Evolve partnering with a variety of alternative networks across the globe presents a pivotal shift in the telecom industry, offering a plethora of benefits for the customer, from enhanced reliability to improved commercials. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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Freightlink

Supporting Freightlink’s business scalability with IT Support from Evolve.

Download PDF Version Freightlink Ferry and Tunnel Ticketing Agent Freightlink is a leading Freight Ferry and Tunnel Ticket agent. They provide more than 1000 routes in over 50 countries for couriers, hauliers, manufacturers and many other businesses of various sizes. Evolve and Freightlink have established a valuable partnership, with Freightlink having been a loyal customer for over 10 years. In recent times, Evolve conducted an infrastructure review of Freightlink’s current IT setup. Evolve recognised the business’s growth in the past few years and the necessity for scalability and remote work capabilities across the business. The key challenge at hand was to identify the optimal IT solution to meet Freightlink’s evolving needs. The Solution As a result of the long-standing relationship between Evolve and Freightlink, Evolve’s IT department already has a vast understanding of the business and its needs for IT set-ups. Both businesses began to collaborate closely to find the optimal solution for scalability and remote working capabilities that would also work for the future of the business. After an in-depth analysis, EvolveIT presented two viable options, which included: The first option was to perform an on-site physical server upgrade, which involved enhancing their existing physical server infrastructure. The second option was to opt for a more cloud-based solution and migrate to a cloud-based setup. The goal for Evolve was to identify the most suitable IT solution that aligned with Freightlink’s growth trajectory. The Outcome After working with Pace to find the perfect solution for Freightlink, Evolve determined that a cloud-based solution was the best choice for the customer. Evolve proceeded to implement a Microsoft Azure server and an M365 Intune environment, which brought several benefits to the customer. Microsoft Azure provides robust security features, including safeguarding data and applications. As a result of the cloud-based solution, Freightlink benefited from advanced, seamless, and quick scalability. The customer also benefits from remote accessibility; with the power of Azure and M365 Intune, employees can work from multiple locations, which allows them to embrace flexibility. A further advantage of the cloud-based solution is reduced maintenance; cloud solutions minimise the need for on-site server maintenance. Evolve’s IT Support solution is built on security; it is at the heart of everything we do, so ensuring Freightlink’s whole IT infrastructure was secure was paramount to the success of this project. Overall, this transition to a cloud-based solution ensures a more efficient and adaptable IT infrastructure for Feightlink. Since the project concluded, IT Support has seen a reduction in tickets being logged by the organisation, seeing tickets logged each month reduce by 33%

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Speed of deployment

Speed of Deployment | Evolve

In today’s fast-paced digital landscape, the speed of deployment can have a lasting impact on a company’s competitive edge. Businesses strive to deploy equipment with pace to stay ahead of the curve; however, achieving rapid speed of deployment is not merely about working faster; it requires a strategic approach and the right resources in place. Evolve employs a host of strategies to consistently resolve tasks with pace.  In-House Engineers & Deployment One of Evolve’s strongest assets is our in-house engineers and in-house deployment process. Unlike external contractors or third-party vendors, in-house engineers possess a deep understanding of the organisation’s infrastructure, technology and business goals. There are several ways in which Evolve’s in-house engineers aid significant speed of deployment for example Evolve has immediate access to expertise, and our engineers know the technology and the solution like the back of their hand. They are always readily available to tackle challenges and provide solutions promptly.  Pre-staged, configured, tested and deployed from Wigan HQ Centralising the deployment process at Evolve’s Warehouse offers a variety of benefits about efficiency, consistency, and quality control. By pre-staging, configuring, testing and deploying devices from a central hub, businesses such as Evolve can streamline the deployment workflow and minimise logistical complexities.  Less than 1% of devices are DOA Achieving a low rate of devices that are dead on arrival (DOA) devices is crucial for maintaining customer satisfaction and minimising disruption to operations. A DOA device not only incurs additional costs for replacement but also tarnishes the company’s reputation and erodes customer trust. By implementing rigorous quality assurance measures, companies can ensure that most devices deployed are fully functional and ready for use upon arrival.  In today’s competitive business environment, speed of deployment is a critical factor in maintaining a competitive edge and meeting customer expectations. By leveraging in-house engineers and centralising deployment processes, businesses can accelerate deployment timelines while maintaining quality and reliability.  Contact Evolve today to unleash your businesses potential through network technologies.    End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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industry-leading event

Evolve attend industry-leading events 2024.

Evolve has been heavily engaged in several events over the past two weeks. The first event was The Retail Technology Show at London’s Olympia, and the second week they attended The Forecourt Show at Birmingham’s NEC, which included The National Convenience Show alongside other exhibitions. During the same week, Evolve was present at the Completely Retail Marketplace event held at Old Billingsgate Market in London, as well as the Association of Convenience stores Conference24 in Birmingham. Here are the headlines… Retail Technology Show The Retail Technology Show offered a dynamic collection of businesses showcasing cutting-edge technical advancements advancing the retail scene. The event was a monument to the limitless possibilities driving the industry, from fighting shrink and crime to utilising AI’s revolutionary potential, exploring the immersive worlds of AR and VR, and embracing the power of digital signs. The most significant lesson we encountered during our immersion in the Retail Technology Show is how crucial it is to build and maintain a strong base of dependable, secure, and consistent bandwidth-capable connectivity to successfully adopt these state-of-the-art technologies. As we have personally seen, every innovation depends on the principles of flawless connection, whether it be using AI for analysis or creating immersive AR and VR experiences.   Furthermore, the demand for dependable connectivity increases at a time when customer expectations for speed, convenience, and personalisation are rising. Every aspect of the retail ecosystem depends on seamless connection to operate at its best, whether it is supporting inventory management systems, allowing frictionless transactions, or powering interactive displays. During the event, some of the biggest brands in the industry, like Primark, River Island, Ann Summers, SWAROVSKI, and more, shared their experiences with technological advancements in retail, the rise in crime, and using AI to create a seamless customer experience. It was great to hear from them all. The Forecourt Show The Forecourt Show provided an invaluable platform for businesses to gain profound insights into the critical importance of reliable, secure and adaptable connectivity solutions in today’s landscape, which is witnessing a surge in both digital transformation and criminal activities.  With the proliferation of digital technologies, businesses are increasingly reliant on robust connectivity infrastructures to support their operations efficiently and securely. From managing transactions to monitoring security systems, seamless connectivity such as Evolve’s ISP solution is indispensable for ensuring smooth operations and safeguarding against threats. Additionally, the event offered attendees a unique opportunity to engage directly with leading forecourt and big oil companies, fostering collaboration and innovation within the industry. Through networking sessions, product demonstrations, and expert panels, visitors had the chance to explore the latest advancements in technology and best practices for enhancing operational efficiency and security in the forecourt sector. By bringing together industry stakeholders and thought leaders, the Forecourt Show catalysed driving progress and shaping the future of the sector. It provided a platform for knowledge exchange, collaboration, and partnership building, empowering businesses to navigate challenges and seize opportunities in an increasingly dynamic and competitive environment. Whilst at the Forecourt Show, Evolve launched their latest innovation, Vision. A host monitoring platform that allows businesses to view and monitor any devices that pass through the Evolve SD-WAN device, ensuring quick resolution and increasing operational efficiencies.  Association of Convenience stores– Conference24 At the Conference24 event hosted by the Association of Convenience stores, Evolve absorbed crucial insights from industry leaders on pressing issues like community engagement, sustainability, and communication challenges. Presenters highlighted a concerning 44% year-on-year increase in crime within the sector, with an alarming 1,000 daily instances recorded at convenience stores nationwide. Discussions emphasised the interconnected nature of these challenges, stressing the importance of proactive measures and collaborative efforts among businesses, local authorities, and communities to address security vulnerabilities and foster resilience. Completely Retail Marketplace The Completely Retail Marketplace stood out as a pivotal event where forging connections and nurturing relationships were paramount, distinguishing it as an unparalleled experience in the industry. Attendees seized the opportunity to interact with like-minded individuals, fostering meaningful connections and cultivating partnerships that could propel their businesses forward. This emphasis on networking not only facilitated the exchange of ideas but also fostered an atmosphere conducive to collaboration and innovation, laying the groundwork for future growth and success. The event brought with it several topics, including technological advances, shop environment improvements, and customer journeys and experiences. The amount of criminality in every business was the most recurring subject throughout all four events; in fact, shoplifting is on the rise in retail stores, where 9% of frequent customers are now involved in theft. One of the primary topics of conversation at every event was how to counteract the increasing number of offences. While some companies chose to use more tangible tools like body cameras, AMPR, CCTV, and other equipment, others chose to use artificial intelligence (AI) software to study patterns and behaviour. Whichever route businesses take to combat the rise in crime, the rise of devices whether that be advanced CCTV or AI requires a significant increase in connectivity. Evolve’s solutions are designed to be flexible, working to scale with your business as you increase the number of internet-dependent devices and software. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

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Helping Hydes navigate the path to PCI Compliance.

Download PDF Version Hydes Brewery Hydes is an award- winning independent family pub, retailer and brewer. Founded in 1863, it has remained an independent brewery in the Northwest of England and North Wales ever since. Like Evolve, the brewery is based in the North of England, and we have worked with Hydes for almost a decade, supporting all its connectivity needs from point-of-sale and printers to CCTV and Guest Wi-Fi. Evolve’s SD-WAN solution has been instrumental in helping the business meet PCI compliance requirements, so when those requirements stepped up a gear, we were on hand to help. The Problem The Payment Card Industry Data Security Standard (PCI DSS) exists to help keep sensitive financial information safe from theft, hacking, and other security threats. All merchants that process, transmit, or store card holder data must be compliant. As a Mako platinum partner, we provide Hydes with our customised SD-WAN solution that boasts PCI Level 1 certification for payment security, and until recently, the business was able to complete a PCI self-assessment form to remain compliant. However, recent increases in payment card turnover meant an external audit was required, with a PCI assessor visiting sites to gather evidence that both Hydes and its third-party suppliers are PCI compliant. It would require not only additional resources but valuable hours for Hydes to gain external certification. The Solution Early in 2024, Evolve stepped in to oversee the entire external certification process. From working directly with Hydes POS provider and ensuring they have the right certification, to supporting site visits in-person, Evolve was able to complete the assessment on behalf of Hydes. Although the process required extensive up-front work to prepare for the assessment questions and documentation requirements, this has ultimately proved a time-saving exercise for Hydes. Not only did it negate the need for in-house resource to be tied up by the process, but thanks to Evolves long-standing relationship with Hydes, extensive knowledge of the PCI process and customisable boilerplates, Evolve was able to reduce the length of the process significantly. Thanks to the expertise of the Evolve team, all the required documents and evidence of policies was gathered with minimal input from Hydes, and the business has now achieved external PCI certification. The Benefits Evolve’s help in ensuring Hydes is fully PCI compliant has ensured the protection of card holder data, reduced the risk of data breaches, and safeguarded the business’s reputation. But working with the Evolve team has also brought a range of additional benefits. Our 24/7/365 fully-manned network operations centre makes us the number one choice for the hospitality sector, which often operates outside core hours and needs round-the-clock trouble-shooting support. And because we work with a number of big-name hospitality brands, we understand the needs and challenges of the sector and its wider eco-system. Our managed network solution provides a complete and end-to-end network infrastructure, including hardware, software, as well as ongoing support. It gives all our hospitality clients a consistent and secure internet connection, regardless of the size and complexity of their property. For merchants to thrive in what are very challenging times, it’s vital they remain PCI compliant. We provide customised solutions with PCI Level 1 certification for payment security as a Mako Network platinum partner – the only network management company in the world to qualify as a PCI-certified Level 1 service provider. Thanks to the success of Hyde’s external PCI certification, we are now ideally positioned to help more businesses who are moving to external assessment. “Thanks to the expertise and dedicated support of Evolve, our journey towards PCI compliance was smooth and successful. Their team navigated the complexities of PCI standards with ease, providing tailored solutions that fit our specific needs. From meticulous assessments to the implementation of robust security measures, Evolve ensured that every aspect of our operations met the stringent PCI requirements. Their ongoing monitoring and support have been invaluable, keeping us informed and proactive in maintaining compliance. With their assistance, we’ve not only achieved PCI compliance but also strengthened our reputation as a secure and trustworthy pub chain. I highly recommend Evolve to any organisation seeking reliable guidance and support on their path to PCI compliance through SD-WAN.” Simon Mollitt Finance Director at Hydes Brewery

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