October 2024

Evolve are finalists for two awards at the upcoming Channel Champions event hosted by Comms Dealer. Evolve is thrilled to announce that they have been shortlisted for two prestigious awards in the following categories:  Service Provider Technical Support & Engineering Team Evolve provides a unique Technical Support & Engineer offering with their solutions, providing 24/7/365 proactive support via their in-house Network Operations Centre (NOC). Their NOC is fully manned and multilingual, ensuring they can provide the same quality of service across all 12 trading countries. This round-the-clock service is crucial for maintaining the high standards Evolve promises its customers, ensuring that no matter where their customers are located, they receive top-notch support. Evolve’s NOC works tirelessly to proactively monitor customer networks, with an impressive 86% of all calls being outbound. This means that in most cases, Evolve’s team identifies and resolves issues before the customer even becomes aware of them. This proactive approach not only minimizes downtime but also builds trust and reliability in Evolve’s services. Service Provider Marketing Team Despite being established only at the beginning of 2023, Evolve’s Marketing team has made significant strides in enhancing Evolve’s brand awareness and visibility within the industry. Their efforts have led to a remarkable 650% organic increase in LinkedIn followers. Additionally, the team spearheaded a comprehensive brand refresh, which included launching a new website and earning several industry-leading awards throughout the year. In 2023, Evolve received the award for Reseller Executive Leadership Team, a testament to their effective leadership and strategic vision. Looking Forward Being finalists for these awards is a testament to Evolve’s dedication to excellence in both technical support and marketing. The recognition from Channel Champions highlights the significant progress and impact Evolve has made within a short period. The company looks forward to continuing this trajectory, delivering exceptional service and innovative marketing strategies that set them apart in the industry. Evolve would like to thank their dedicated teams and loyal customers for their continuous support. They remain committed to driving growth, innovation, and customer satisfaction in all their endeavours. End About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

Evolve Appoints Caroline Oxley as Head of People and Talent. Evolve is eager to announce that they have appointed Caroline Oxley in a new Head of People and Talent role.  Caroline’s role is set to go beyond traditional HR functions, with a focus on developing Evolve’s people-first culture, ensuring it aligns with the business’s overall mission and values. Caroline will oversee Evolve’s apprenticeship and graduate schemes as well as employee engagement.  Caroline joins Evolve from Property Hub, where she spent three years as Head of People and Culture after her role as HR manager in businesses across a wide range of sectors.  Commenting on her appointment, Caroline said: “I feel very fortunate to have had a career that has spanned a number of sectors, and I am thrilled to be moving into Managed Network Solutions with Evolve. In such a fast-evolving industry, building and nurturing a talented, engaged, and diverse team is critical to success. My focus will be on fostering a culture of innovation, collaboration, and continuous development to ensure that every employee feels valued and empowered to drive both individual and company-wide growth. I look forward to supporting Evolve in reaching new heights by putting people at the centre of our strategy.” Caroline is passionate about HR and people, bringing a wealth of experience in strategic HR management, employee relations, talent resourcing, and payroll management to Evolve. Alan Stephenson-Brown, CEO at Evolve, said, “Caroline joins the team at an exciting time of growth, and her leadership will be vital for creating an environment where our employees can thrive, ultimately enhancing productivity, retention, and overall company performance. She is a known advocate for people-centric approaches and shares Evolve’s dedication to enabling individuals to achieve their full potential.” Evolve joined The 5% Club earlier this year, an employer-led group that promotes more access to skill development and “earn and learn” employment possibilities. A further step towards achieving the 5% Club objective of increasing the number, calibre, and diversity of apprenticeships that Evolve offers is the hiring of Caroline as Head of People and Talent. This news also follows the appointment of Martyn Yih has Head of IT services and is part of a long-term goal to improve Evolve’s leadership team and underline its commitment to being an employer of choice. For more information, visit www.evolvebg.co.uk About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn

Evolve Appoints Martyn Yih as Head of IT Services. Martyn Yih, with an extensive background in IT leadership and a proven track record of improving operational efficiency, is a valuable addition to the Evolve leadership team as Head of IT Services as the company continues its growth journey. Martyn brings over 15 years of experience in IT service management, cloud computing, and customer satisfaction. Prior to joining Evolve, he held key leadership roles, most recently as Director of Managed Services Security Ops at ANS and as Director of Support at UKFast.Net Ltd. Throughout his career, Martyn has overseen end-to-end IT operations, ensuring seamless service delivery and high levels of customer satisfaction. At Evolve, Martyn will focus on streamlining IT services, managing high-volume ticket processes, and working alongside the first- and second-line support teams to drive efficiency and service excellence. His leadership will be integral as Evolve continues to expand both its national and international footprint, following the company’s recent multi-million-pound investment from BGF. Commenting on his new role, Martyn expressed his enthusiasm: “I’m excited to join Evolve at a time of significant growth and innovation. My focus is to enhance the operational efficiency of our IT services while supporting the company’s vision of delivering transformative solutions for our customers. I look forward to working with the talented team at Evolve to ensure we continue leading the way in digital excellence.” Evolve’s CEO, Alan Stephenson-Brown, also shared his confidence in Martyn’s appointment: “Martyn’s expertise in IT strategy development and support operations make him an excellent fit for our leadership team. His technical proficiency and customer-focused approach will be key to driving our IT services forward and supporting our continued success.” As Evolve moves into this exciting new chapter, Martyn Yih’s appointment reflects the company’s commitment to investing in leadership that will help drive its vision of delivering best-in-class IT and network solutions. With a focus on operational excellence and customer satisfaction, Martyn will play a crucial role in Evolve’s future growth and success. Visit his LinkedIn profile: https://www.linkedin.com/in/martyn-yih/ To learn more about Evolve’s leadership team, visit our website: https://www.evolvebg.co.uk/our-leadership/ About Evolve Business Group and Evolve Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best. Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected. @evolvebg Visit Evolve’s LinkedIn