Managed Solutions with No Hidden Extras

Value Adds
Reading Time: 3 minutes

Lancashire, UK – 2024

Some of Evolve’s competitors take an airline approach to their service offering: it’s like booking a flight and finding a great price, only to find out the price didn’t include luggage, boarding passes, food, or a seat. That’s just not how Evolve work. Evolve offer a complete, bespoke service, which includes everything you would expect with no surprise fees.

Welcome to your one-stop shop.

Evolve is a firm believer in adopting an agnostic strategy to develop a solution for your company that will maximise its potential and address any issues that may crop up. During the first meetings between Evolve and your business, your team will be presented with a variety of different options designed to achieve the best outcome. From that point on you’ll benefit from…

Design consultancy

This element of Evolve’s offering is often billed separately or outsourced. Evolve treat it as a complimentary service carried out during the planning phase. Thanks to their extensive skill set, industry knowledge, and experience, their engineers can design a custom plan for any situation.

Established third-party relationships

The Evolve team has spent more than 10 years cultivating strategic partnerships with third parties, and is trusted to place its SD-WAN device in their data centres. This enables remote communication through our devices, and means if a problem arises Evolve can promptly alert the customer and all relevant parties.

Unrivalled expertise

Every team member at Evolve is highly skilled, knowledgeable in every field – including PCI compliance – and equipped to make sure your individual solution is planned meticulously, handled effectively, and carried out with pace.

Strong vertical understanding

Evolve understands that managing complex networks across different sectors can be a daunting task. The team of experts has the cross-sector knowledge and skills to provide fully managed network solutions, so you can trust to handle the complexities of your network, and enjoy the freedom to focus on running your business and achieving your goals.

To on-boarding and beyond

Evolve’s elevated service level doesn’t stop once planning is completed. Evolve’s customers enjoy ongoing support and services that exceed expectations…

Speed of Deployment

One of Evolve’s core principles is pace; they don’t sit on the sidelines. Always two steps ahead and work tirelessly to ensure maximum speed of deployment. Evolve has invested in a 5000-square-foot warehouse where the team stages, configures, and deploys with pace. This way, they can keep up with the dynamic nature of markets, so when they go fast, Evolve go faster.

In-House Field Engineers

Businesses that operate on the same scale as Evolve often bring in outside field engineers to handle any on-site work. Evolve, on the other hand, employs in-house field engineers who are committed to making sure the assignment is completed effectively, and won’t leave site until the job is done to the high standard Evolve strive for.

Transformation Management

Evolve’s scalable solutions ensure Evolve can adapt to your business’s changing needs and continue to support your growth.

In-house development

Businesses that operate on the same scale as Evolve often bring in outside field engineers to handle any on-site work. Evolve, on the other hand, employs in-house field engineers who are committed to making sure the assignment is completed effectively, and won’t leave site until the job is done to the high standard Evolve strive for.

Dedication to the customer

Everyone at Evolve wants to make a difference, and that starts with exceptional customer service. It’s something we excel at, and Evolve have the stats to back it up:

· 69% of our staff are employed in customer service roles.

· 84% of tickets resolved within 24hrs.

· The average call wait time is just nine seconds.

We’re in the business of taking the pain out of connectivity, and that means offering a complete, bespoke and transparent service. Evolve are not an airline, but if they were, they would offer all the benefits of flying first class and never leaving you wondering if your seat is part of the price.

To find out how you can save money, gain a competitive edge and transform your business through industry-leading technology, give the team a call today on 03333 247 247.

End

About Evolve Business Group and Evolve

Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best.

Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected.

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