The global economy is undergoing enormous shifts, and increasingly, enterprises around the world need to tread a fine line between cost-cutting and ensuring operational efficiencies. Businesses handling payments in vast volumes, like Fuel, Hotel and Retail enterprises are now realising the benefits of outsourcing payment processing and security demands to Managed Service Providers. But in a fiercely crowded market, it can be difficult to cut through the noise to find the right partner for your unique business needs.
Evolve is monumentally different to other Managed Service Providers in the market for three key reasons:
· With more than 20 years of experience in helping companies achieve PCI compliance, nobody can match Evolve’s level of experience with PCI. Evolve is an SD-WAN global Platinum Partner for Mako Networks, which is certified to PCI DSS Level 1, the strongest payment data security standard in the world.
· Evolve spans the gap between IT companies and payment aggregators. Nobody expects IT companies to be payment experts or vice versa. That’s where Evolve comes in, with its PCI compliance and payment processing expertise, it’s been connecting the two industries for years, solving payment problems for IT companies and helping payment companies expand and strengthen their network connections.
· Evolve’s unrivalled ability to manage third-party data centre hardware and software integrations and migrations, its reputation for protecting data assets and data and the trust placed in the team by data centre owners around the world.
Evolve has links and access to two of the world’s biggest payment aggregators, hundreds of banks and payment providers worldwide. It knows what it takes to route payments to where they need to get to, and how to protect them end-to-end. Evolve has everything in place to connect your business to any payment provider you want to use. What’s more, it is trusted by more than 60 gateways, platforms and hosts around the world to work directly within their data centres, handling intricate lease lines and physical hardware installations, and connecting their payments to where they need to get.
No other Managed Service Provider can offer this combination of capabilities.
Another reason Evolve stands head and shoulders above the competition is the trust placed in it, not just by data centres, but by device manufacturers who want to be sure that their products are distributed only by credible and respected brands. That’s why Evolve was chosen by network management company Mako to offer the only PCI DSS Level 1-certified SD Wan device in the world.
Why is that important? Because it provides an extra layer of security for businesses carrying out card payments.
Why Evolve’s SD-WAN strengths are unrivalled:
· Software: Defined Wide Area Networking (SD-WAN) is a transformative technology, revolutionising the way enterprises manage and optimise their network infrastructure. Before SD-WAN emerged, businesses would typically use traditional Wide Area Networking (WAN) architectures. With the implementation of cloud-based applications, the increase in remote working trends, and the increasing need for reliable and high-performing connections, traditional WANs are often limited in their scalability, flexibility, and cost-effectiveness.
· SD-WAN overcomes these challenges by leveraging software-defined principles to enhance the management, security, and performance of WAN connections, enhancing network connectivity to intelligently direct traffic across the WAN. SD-WAN can choose the most suitable path for data transmission, considering factors such as latency, bandwidth, and application requirements, prioritising critical applications over less important ones to optimise performance.
· SD-WAN also offers a centralised management system, allowing control of devices, network policies, and configurations that can be managed and implemented across the entire network, simply by administration.
Evolve combines Mako’s SD-WAN technology with an enhanced service and support package, supporting broadband and LTE connections with dynamic routing for optimised network traffic. This enables each of its customers’ sites to connect directly to the SD-WAN kit at each third-party data centre, keeping operations smooth and secure, while cutting out any complicated routing that could slow down processes. Evolve’s carrier relationships help reduce downtime, too, and all this is backed up by a proactive 24/7/365 multilingual support desk team.
By adding the PCI-certified Mako solution to a third party’s data centre, Evolve can extend its SD-WAN into its business. This is a new, faster and more secure way for businesses to manage connections between their different locations, such as offices, data centres, and remote workers.
Evolve’s SD-WAN’s strengths alone make it an industry leader, but combined with its data centre integration expertise and payment connectivity coverage, it stands out as the only MSP that can offer enterprise-level payment-accepting businesses everything they’re looking for.
Vision – total visibility over your entire network
Another way Evolve’s capabilities can help drive increased revenue for your business is through its proprietary Vision Host Monitoring Platform. Vision gives 360-degree visibility of an entire network, including all third-party devices that pass through the SD-WAN device, through a single dashboard, and is supported by our 24/7 Network Operations Centre (NOC). Vision uses the capabilities of the EvolveWAN device to monitor the whole network of your company.
Here’s how Vision works in practice: Let’s say your Hospitality business operates a loyalty card programme. Vision can automatically detect an issue with connectivity to your business loyalty platform. The Vision platform instantly raises a ticket in the Evolve system and alerts the Evolve NOC. A member of Evolve’s 24/7 support team in the NOC immediately calls your business’s service desk, providing a description of the problem and helping to resolve it.
Your business’s service desk then speaks to the third-party provider, who resolves the issue within minutes, comfortably ahead of your business opening for the day, avoiding issues at the peak breakfast rush and a lot of unhappy customers.
What’s more, Vision’s reporting capabilities can generate bespoke reports showing performance, uptime and downtime stats of vendors’ platforms for you and your third-party provider. Ultimately, businesses that use Vision benefit from streamlined operations, increased revenue and customer satisfaction.
All of this is backed up by a friendly, 24/7 multilingual support team that is on hand to help with any query or issue. The stats speak for themselves:
· 84% of customer tickets are resolved within 24 hours
· 97.8% of Service Level Agreements achieved
· 98% satisfaction support rating, demonstrating our superior quality
If you want to see how Evolve has built secure, fully managed wide-area area networks for global enterprises around the world, check out this case study, or contact the team for more information: info@evolvebg.co.uk or https://www.evolvebg.co.uk/
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About Evolve Business Group and Evolve
Evolve Business Group is an independently owned company that specialises in providing end-to-end IT and managed network solutions to a range of businesses. Evolve is helping businesses to reduce costs and simplify the management of services and give business owners and their teams more time to do what they do best.
Founded in 2005, it has worked with a variety of customers across different industries around the world, building a team of highly experienced specialists to help create effective and efficient packages using any combination of different offerings. It keeps a range of cross-sector networks protected and connected.
