How to Buy
Looking for a hassle-free Managed Network solution for your business?
Working Direct With Businesses
Our comprehensive Managed Network Solution comes with round-the-clock, human-centric support, allowing you to entrust the technical aspects to us and concentrate on what's truly important for your business.
Working With Trusted Partners
Our company offers a comprehensive Managed Network Solution that you can incorporate into your service portfolio, fortified by our dependable 24/7/365 human-centric Network Operations Centre. By collaborating with us, you can confidently delegate the technical intricacies to our skilled team and concentrate on providing your customers with exceptional value.
Evolve offers Managed network solutions to both partners and direct customers.
As a partner, you can take advantage of our flexible reseller program, while direct customers can benefit from our tailored solutions that cater to their specific needs.
Our expert team will guide you through the buying process, from assessing your requirements to deployment and beyond.
Why Evolve?
Values Led
At Evolve, we pride ourselves on providing top-notch customer service that leads the Managed Network Solutions sector. Our commitment to customer satisfaction is at the core of our values, and is one of the components that sets us apart from our competitors.
Proactive, Not Just Reactive
We are very vigilant in our remote network monitoring. Ensuring that you maintain full functionality. If you are placed on our automatic failover, we will work quickly to get you back online before you ever realise there was an issue.
24/7/365
We have a team of experienced professionals who are dedicated to delivering exceptional service to our customers. Our team is available 24/7/365 to provide support, troubleshoot issues, and answer any questions that our customers may have.
Transparent
We also understand the importance of communication and transparency in customer service. That's why we keep our customers informed every step of the way, providing regular updates on progress and addressing any concerns they may have.
Digital by Default
In addition to our knowledgeable staff, we use cutting-edge technology to support our customer service efforts. Our systems are designed to identify and resolve issues quickly, reducing downtime and minimising disruptions to our customers' businesses.
Customer Service Focused
At the end of the day, our goal is to make our customers' lives easier by providing reliable and responsive service. We are proud to lead the way in the telecom and managed network solutions sectors and will continue to raise the bar for customer service excellence.
Always Connected
You will be given a dedicated, field-based Account Manager to serve as your main point of contact as part of the Evolve customer onboarding process.
Consultants by Nature
As part of our relationship, we offer free advice, assistance with the design, and our knowledge. Allowing your company to concentrate on what it does best.
Fully Automated
We are moving toward full automation for faster service, but rest assured, you will always speak to a human. Before your order is shipped, all configuration, testing, and staging are done in-house in our warehouse with over 10,000 items. Our automated management system allows us to detect and resolve issues proactively.
Proactive, not just Reactive
We fully explain what will happen at each escalation level with our properly manned, multilingual support NOC. We stay ahead of the curve by having a desk staffed by people 24 hours a day, 7 days per week (not robots).
Always Connected
You will be given a dedicated, field-based Reseller Account Manager to serve as your main point of contact as part of the Evolve customer onboarding process.
Consultants by Nature
As part of our partnership, we offer free advice, assistance with the design, and our knowledge. Allowing your company to concentrate on what it does best.
24/7/365
What our fully manned, multilingual NOC will do at each escalation level is clearly communicated. We keep ahead of the curve by having a 24-hour, seven-day-a-week desk manned by humans (not robots).
Nexus, Evolve's Reseller Portal
You will then gain access to our portal, which contains exclusive access to our thought leadership, marketing materials, and whitepapers. Our expert, in-house developers designed the portal to give you the best customer experience, tailored to your requirements.