Understanding Telecom Acronyms

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Decoding Telecom Acronyms:
Your Guide to Understanding Industry Jargon

Acronym	Meaning
A/DSL	Asymmetric / Digital Subscriber Line
AP	Access Point
API	Application Programming Interface
CAPEX	Capital Expediture
CMS	Central Management System
CRM	Customer Relationship Management
DIA	Direct Internet Access
DNS	Domain Name System
DOA	Dead on Arrival
DP	Distribution Point
FTTC	Fibre To The Cabinet
FTTP	Fibre To The Premise
IoT	Internet of Things
IP	Internet Protocol
ISP	Internet Service Provider
LAN	Local Area Network
MPF	Metalic Path Facility
MPLS	Multi Protocol Label Switching
NAT	Network Address Translation
NGFW	Next Genertaion Fire Wall
NOC	Network Operating Centre
NPS	Net Promotor Score
NSO	New Site Opening
NTI	New To Industry
ONT	Optical Network Termination
OPEX	Operational Expenditure
PCI	Payment Card Industry
PoE	Power over Ethernet
POS	Point Of Sale
RCA	Route Cause Analysis
SD-WAN	Software Defined - Wide Area Network
SIP	Session Initiation Protocol
SLA	Service Level Agreement
SoGEA	Single order Generic Ethernet Access
SOC	Security Operating Centre
SSID	Security Set Identifier
UCaaS	United Communication as a Service
V/DSL	Very high speed / Subscriber Line
VOIP	Voice Over Internet Protocol
VPN	Virtual Private Network
WAN	Wide Area Network
WLR	Wholesale Line Rental